Bureau of Automotive Repair

Category: Auto repair shop

Address: 1180 Durfee Ave #120, South El Monte, CA 91733, USA

Phone: +16265756934

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

tim blackman

Sep 14, 2021

They eventually resolved an issue I had with a dealer that tried to rip me off but it took 4?months. Be ready to wait. I called them often and was constantly promised “2 more weeks” The lady that answers the phone is really rude. But the big problem is that they never do what they say they will do when they say they will do it. Government agency always complaining about being overworked.

juan contreras

May 25, 2021

Great customer service, precisely today I called trying to get help resolving a little misunderstanding and Bianca helped me and solved the problem right away over the phone, thank you again Bianca and keep up the good work!

Mike Mike

Jan 14, 2019

Lady at the front desk should seize to exist from planet earth. Loves to hang up on people trying to accomplish business at this facility and does not want to give out her name to anybody. Most unprofessional person I have dealt with.

d0t Lam

Nov 6, 2018

the lady in front of the office need an vacation, she seen like she into some kind of stress, and dont want it help anyone at all.

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Questions & Answers

My guestion is this, are there different smog test for older vs newer model cars?

Starr Miller | Aug 27, 2018
Ricardo Herrera | Aug 27, 2019

Yes there are, 1999 and older vehicles required an ASM test that drives the vehicle on a dyno, simulating normal driving conditions. 2000 and up only require a visual inspection and a OIS test, OIS is On-board Inspection System, that relies on the vehicles onboard control systems to verify function. Most vehicles 1995 and older may also require an additional test for the gas tank and EVAP system components.

I bought a 2016 Toyota last month at Toyota downtown....the price was $13,998.00... When I get home and check the papers... I see that the total amount due is $29,854.00 (including interest)... THE DOUBLE THE ORIGINAL PRICE...I realize

ING. Emilio Garcia Lagos | Aug 27, 2019
ING. Emilio Garcia Lagos | Aug 27, 2019

Some papers were in Spanish .. But they vaccinated me with an alarm $ 2,190.00 and in Extra care $ 1,850.00 ... I came back to claim them .... they will only give me back $ 1,850.00 .... when they sold it to me, they even offered me coffee. ... now that I want them to make the adjustment they make me wait and make me walk around that place ...

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My car has been is this shop for over 2 week's now sinced Feb. 17 & this shop has not been successful on fixing the issue. Car has possible TRANSMISSION/ECU ISSUE ETC..."GEAR HANGS & THEN SHIFTS" Should i file a COMPLAINT with B.A.R. against them? Ty

Rey Samson | Aug 27, 2018
Marcus Oliver | Aug 27, 2018

I personally would not unless you think they are just trying to milk you for your money. I Know from first hand experience that sometimes you think the problem is fixed you test it it runs good then you drive it for a while and the the problem pops back up.

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