McDonald's

Alex Maldonado

These guys mess up my order every single time. I only go to this McDonald's because it's right by my house but it's the worst

Sinead Le

Attempted to leave this on their customer feedback...I was that disappointed that I went past their 1200 character limit. This is the second time I have gone to this location and have interacted with this particular manager who has no issue speaking to everyone (employees and customers) in a demeaning manner. He is incredibly insensitive and cold. As someone with a high anxiety issue, I dread having to walk in to this location and was disheartened to see him still working in a position that requires more tact and perspective. I refuse to return to this location--which puts McDonald's trips to being unlikely since there are no other locations as convenient as this one had been. Normally I order through the app to avoid social interaction on account of my anxiety in public settings, however my 6 year old was keen on using her Arch Card she received for her birthday and that had to be done in person. After not having my order read back to me by the seemingly new and poorly trained cashier, I was charged incorrectly (even after pointing out that the price seemed odd for my order). When I asked to have my order read after coming across a payment issue, I realized an item I did not order was added in. The understandable inconvenience of voiding my order had to be done and I repeated my order again. By the time I finished repeating the order, the manager (04/27/2022 at 5:44pm) says in the most demeaning and embarrassing tone "It's over $10. You only have $10 on your gift card, do you even have enough to cover the difference?" My issue was resolved but at the expense of my emotional and mental well-being...it is a McDonald's, why is my emotional and mental well-being even at stake?! Upon receiving my order the 2nd order of fries was missing and I was able to remind the cashier and get that resolved, but as we returned home, my daughter realized her milk had not been included. Maybe train your leadership team in dealing with the customers in a more civilized and welcoming tone rather than a degrading meanor. I wish I was able to remember his name, but I'm fairly certain the same comment I left previously regarding went unnoticed, as will this one.

Sgt.Milhouse73

I try to remind myself to NOT go to this McDonald's. But I get in a rush and forget. I can order something quite simple and somehow they will get it wrong. When I've ordered through UberEATS they've picked up from there and you guessed it, there is something wrong. The last time I went there I ordered a ice cream cone, it was around 3pm. The took the order. We get to the window after waiting in a long line just to tell me the ice cream machine is not working!!! Lol wow!

Maria De Santiago

I had to give them 1 star or else I wasn't given the option to leave a review. Went to this McDonald's today to get some chicken nuggets for my son. To my surprise they were very burnt and over cooked. My son tried one and said it was hard and tasted burnt. We will not be going back to this McDonald's, you'd think they'd notice how burnt the nuggets were before serving them to customers.