Jack in the Box

Jennifer Cortes

I didn't like the drive thru experience today. The order taker had a hard time hearing me and it's funny how she still had attitude when I pulled up to order. She never read back my order (even though we had miscommunication) she never took initiative to do her job right. I asked for her name because I most definitely wanted to mention her service in the receipt survey. She never gave it. I asked for a different employee to assist me or I could wait. She never gave her name and closed the window. A different crew member closed the drive thru line from behind me (by going to their car) and the customers had to reverse awkwardly to exit. The receipt says the employees name is "Cynthia". It's really embarrassing how everyone had to struggle based on this 1 visit.

mill conroy

They completely screwed up my order, would not answer the phone when I called to report the problem. This place does not have people paying attention to get an order correct

Randy Puga

Randy Is the best employee there, he always gives me the best service, never eats on the job, and has served me 100 shakes every-time i have gone. I once offered him some of my food but he said "I am not allowed to eat on the job" he then took my food and saved it for his break. He should be put in charge - definitely a different Randy

berto

This used to be one of the best jack in the box's in the area but now I avoid it at all cost. They never have anything in stock, they take forever to get the food out at all times of the day and the staff isn't as nice as they used to be. …Thanks for letting us know, Berto. You should always be able to get anything on our menu during our operating hours. We want to look into this and get back to you. Can you reach out to us at https://www.jackinthebox.com/contact? We appreciate your feedback.