County of Los Angeles Department of Public Social Services

Category: Department of Social Services

Address: 9188 Glenoaks Blvd, Sun Valley, CA 91352, USA

Phone: +16265691399

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–8PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Slim VinDawg

Jul 1, 2022

Worst place ever! There's maybe 8 people waiting before I arrive, still gotta wait over 2 hours. I finally get to a window, only need EBT and GR. I've been homeless for 7 years, I get asked how I eat, I say panhandling and recycling, they ask how much I make, I say about $300 a month...where it goes downhill....they ask "do u make more or less than $300/month, I say no, about $300. "Yes, but do u make more or less than $300?" I make about $300, maybe $298 one month, $303 the next month, sorry I don't have receipts.... "If u get GR will you go to a shelter?" No, they just take it. "But where do you sleep?" The sidewalk. "If you get GR you won't go to a shelter?" No, I'll sleep on the sidewalk. "Why did you come here today?" To get EBT and GR, what do you mean? "Yes, but why today? Why now?" Why not today? It's the first of the month, I didn't wanna come at the end of the month and get some little pro-rated amount that does nothing for me. "It's always a pro-rated amount, you get the same no matter what." Unless it changed recently I would've got way less if I came here yesterday. "No, it's always the same, so why did you come here today?" Are you serious right now? Why do you ask every question 4 times? "It's my job." No, it isn't. There's no need to ask everything 4 times. "Don't be rude and insult me. If you have a problem with how I ask questions you can leave and come back another time." I'll just stick to panhandling, you're worthless. That's the service our tax dollars pay for. I've been homeless for 7 years and can't even get EBT.

Andre Montiere

Apr 15, 2022

The Security was pretty helpful because I had a lot of stuff that Wasn’t allowed inside, but instead of telling me flat out NO like the DPSS office in Pasadena would, he offered to watch it for me until I got done with my business. And that made a big difference. And the man at the desk was very helpful too. Overall it was good vibes. I was done in 20 minutes too!

Oshin Kazarian

Mar 31, 2022

I didn't have to wait for a long time, it was a fast visit replacing a card

FemmeBleu

Oct 9, 2021

Terrible as expected. DPSS in general is a train wreck. Waited 2 hours on the phone, then call gets disconnected. Worker asked for my number in case we got disconnected and she never called back. Deserves -5 stars for the atrocious quality of service.

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Questions & Answers

How can i find out why i did not get my cash aid

Smurf Alvarado | Aug 27, 2018
Wayne Bishop | Aug 27, 2018

The reason why they didn't give you your cash is because you didn't fill out the sar7 six month check-up form just go to GR office and fill it out then they'll fix it couple days. But if you wait for too long then you'll have to reaply all over. Hope this helps William Johns I'm heading back to the office for the third time this week if there open

is the office on glen oaks for people without children. I have an office closer to me on plummer buti have heard that office is for people with children only

deborah snyder | Aug 26, 2020
Norberto Sanchez | Aug 26, 2020

There's one with Mother's with Children on Saticoy and Van Nuys I do believe so and the one on GlennOaks is General Relief and Cal fresh but I'm pretty sure help anyone with kids as well.🙏

Can I take my mom for her medical?? How long is the wait time??

Jozefin Movssesian | Aug 26, 2020
Norberto Sanchez | Aug 26, 2020

they open at 8 I suggest you get there early normally would be busy so get there early and I'm about your mother I'm pretty sure they could take care of her medical there unless she already has her own doctor but I suggest you go there first. Godspeed

Was gr open today

Rosy Lopez | Aug 27, 2019
Katherine Lacabe Mahoney | Aug 27, 2019

Yes

Can you submet a sr7 by internet

Lorna Olivas | Aug 27, 2018
Bryan Cardoza | Aug 27, 2018

Yes you can either you submit it through the dpss website or download the application in your phone :) good luck

Bugguti!.this 1109.

James “binky” Smith e | Jul 27, 2022
ShalomAlone Holnezz | Jul 29, 2022

I love this office. Just get here early. But the staff are nice and patient and helpful. Genuine.

Replace a card?

Charlene Rosario | Jun 27, 2022
jackmehoff Hubbybub | Jun 27, 2022

Yes. This location is not busy yet. You can Replace your card in less than 15 min

My food stamps { Cal fresh is supposed to come on the 6th of each month, this month i have not recieved anything for March 6 th nothing a has beem put on y card.

Eric Smith | Mar 29, 2022
DaLana Larkin | Mar 29, 2022

If you want quick action go to the office (early if possible) with your case number and inform them of your situation. That way it'll be handled for sure before you leave and you won't have to play phone tag with the case worker. It could be that you didn't fill out your quarterly report or need to show proof of something so they stopped benefits until you do.In the meantime call the customer service number on your Ebt card and navigate through the menus, in there somewhere tells you the amount of future benefits you would receive. Good Luck!

Can you go into the offices in person now??

Steven Taber | Feb 27, 2022
Eric Smith | Mar 29, 2022

no not today i kinda a ways away

Do you go here for general relief issues?

Dina Cataldi | Sep 30, 2021
Eric Smith | Mar 29, 2022

no i just have cal fresh and Medical

I lost my ebt card my gr office is in pico dnd seoulveds can I get a new card from any gr office here in sfv

Christina Kasino | Aug 26, 2021
Cat Loughnane | Aug 26, 2021

Yes, u can

Have a question about if a someone using a name that isn't there's and getting mails from this place.

Alex A | Aug 26, 2021
Daniel Gaff | Aug 26, 2021

They will have to look over there back lol

How do i get my monthly report to fill out

Cookie Gonzalez | Aug 26, 2020
JOSHUA FORSYTH | Aug 26, 2020

l a c l r s. Org go under my benefits or your benefits ybn now and still out your monthly report or sr7 or quarterly whatever you're doing

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How can i make an appointment.

Marco Robles | Aug 26, 2020
Norberto Sanchez | Aug 26, 2020

Either one you can walk in or Sign up through the Internet at ""dpss.lacounty.gov"".

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Is there free wifi here?

Sophia Delacruz | Aug 26, 2020
Katherine Lacabe Mahoney | Aug 26, 2020

No

Do they need your birth certificate to apply for GENERAL RELIEF

Jesse Delrosario | Aug 27, 2019
Leo Egland III | Aug 27, 2019

No i don't think so just ID

is gr open on good friday

hugh Jourgan | Aug 27, 2019
Marcel Mares | Aug 27, 2019

Yes

I haven’t received my cash aid or food stamps for two months what should I do

Seti Jones | Aug 27, 2019
Lourdes “lou lou” Navarro | Aug 27, 2019

Call customer service they can look into it for you

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If my mother's property is in my name can I still apply for G.R. since I'm currently homeless ???

Dee Diamondyan | Aug 27, 2019
Michael Garcia (Iceman) | Aug 27, 2019

I don't know. They will be interested in the fact that you have property in your name. That show them that you have income.

will dpss office be open on black history friday?

Francisco Patiño | Aug 27, 2019
Cecily “C.C.” Carter | Aug 27, 2019

I completely doubt it.

Should I make an appointment to get medical?

Mike Jackson | Aug 27, 2018
Jon Lee | Aug 27, 2019

Yes

How can I speak to a rep over the phone

ReeseKate | Aug 27, 2018
Nancy Flores | Jun 27, 2022

I need too renew

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Can I apply on line

paul lawrence | Aug 27, 2018
Julian Tejeda | Jul 27, 2022

How can I apply

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Do u get ur card same day u go

Corey Clayton | Aug 27, 2018
Cecily “C.C.” Carter | Aug 27, 2018

Depends on the worker and whether they aprove your case. If so, and they fingerprint u, u should get ur card printed and activated the same day. But go early.

I need 2 get a new ebt card my other is lost... Can i walk into my nearest gr. Office and obtain a new 1

Michael Gonzalez | Aug 27, 2018
robert alderete | Aug 27, 2018

yes

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