Address: 301 W 4th St, Santa Ana, CA 92701, USA
Phone: +17145640591
Sunday: 6AM–8PM
Monday: 5AM–8PM
Tuesday: 5AM–8PM
Wednesday: 5AM–8PM
Thursday: 5AM–8PM
Friday: 5AM–8PM
Saturday: 6AM–8PM
Yiselt Soto
Extremely upset and disappointed! I went in, ordered coffee, and my 4 year old had to go to the restroom. They refused to let him use the restroom even after I let them know that he really had to go. He had an accident as we were walking out of Starbucks.
Diana Saldana
It was empty, which was great for me since I was in a hurry. They had my order ready, and both baristas were friendly. This is my usual place to go.
Elisa D Silva
Crowded with drive-thru, mobile app and in person orders!! Took almost 20min to receive my vente iced coffee with soy and Splenda as a walk-in customer. But on the flip side, happy that their business was busy that day.
diego lopez
Today I ordered a cup of coffee at this Starbucks location and waiting approximately 12 minutes to get the cup. I received it and it was lukewarm at best. It was no warmer than a cup of coffee that was left in a car during a warm day. This is the third time in two weeks this location served me lukewarm coffee and I let it go the first two times. I gave this store the benefit of the doubt that they might be overlooking the coffee temperature because of how busy they could be because of this pandemic. Today I finally brought it up to their attention since the store did not look that busy with me just standing at the door. They offered to give me another cup but I would have to wait approximately five minutes for it to be brewed. I decided to take the loss and left. I did not have the additional 5 to 10 minutes to wait for a new pot of coffee to be brewed because they could not monitor the coffee’s temperature like they should be doing in the first place. I left disappointed with the quality of coffee served at this location. I do not think this is fair for me to have to wait 10 to 12 minutes for a lukewarm cup of coffee only to wait for an additional 5 minutes just to receive a hot one. For a coffee store with such a brand name of a reputation it is really un-believable that they cannot monitor the coffee brewing temperature of coffee. Another aspect of bad service is how long it took for a cup of coffee to be poured but that is a whole different issue that needs to be looked at.
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Masks are required. Mobile orders and to go orders are accepted. No dining in allowed due to Covid-19.
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