West Coast Dental of Torrance

Mary Estrada

The dentist never even looked at the problem I was there for. He looked in my mouth and gaves some numbers to his assistant and walked out. Then she came in telling me what I needed to do. I told her I here to just get my denture repaired. She looked at it and said it can't be repaired. I took my denture back and went and bought denture repair temporary fix and did it myself and still using it today. I'll never go back there again.

Steven Garcia

After dealing with toothache I came here and was recommended a crown. During the procedure Dr. Hankins was very accommodating and very experienced on his skill. The procedure went smooth and hardly felt any pain. As far as scheduling appointments, payments, and explaining what kind of crowns were available, the office manager, Patty, was very knowledgeable and professional. She embodies providence and empathy in the office. I highly recommended this location!

Agnes Choo

I had to contact you guys more than 4 times to make sure my insurance was up to date. I went a few weeks ago after calling to give my insurance and was told it was not updated… I rescheduled my appointment to today. When I went in for my 1100 appointment, there were two other patients there also for their 1100. We all came in around the same time and I ended up waiting over 30 min. Then I was only seen for X rays and consultation and was told I needed to wait 1 hr for the cleaning because of the 2 patients ahead of me. I’ve never made a dentist appointment just for X-rays. The manager said it was because they don’t know if patients will receive deep cleaning or regular cleaning. They schedule multiple patients at the same time and expect people to wait. On their sign in sheet, it was 0800, 0900, 1000, 1100. I don’t understand why they wouldn’t schedule it in 30 min intervals so they can get to all the patients. I definitely would not recommend this facility.

Marly Ocampo

Everyone is super nice, my son had a regular check up but didn't like the fact that the dentist doesn't take the time to explain and show you the problem. The dentist said my son had a deep groove. I stayed quite for a few seconds to see if he would explain what that was. He didn't, until I asked him he explained and told me he pulled food out of it, which he didn't show me. He was literally in the room with my son and I for what it seemed 5 mins. Then he said he recommended sealants to prevent any damage on the tooth and someone will come to talk to us. Since you are asking my feedback ....I think you should explain and show the patient/parents the problem and if they pulled food show them as well to gain the patient's trust because you definitely didn't gain my trust by not showing me the problem.