Burger King

Category: Restaurant in Newport News, Virginia

Address: 13921 Jefferson Ave, Newport News, VA 23603, USA

Phone: +17578127691

Opening hours

Sunday: 6AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Hector Escobedo

Jun 17, 2022

Great service from the staff and even more from the manager. He was very kind and I wish him many blessings for his random act of kindness. We were greeted as soon as we entered and the service was fast and nothing was missing in our order

M. P.

Jun 13, 2022

Fast, friendly service. I travel a lot and they are by far the best fast food place I’ve been to recently. Keep up the good work!

Mimi Soto

May 24, 2022

First I usually don't post bad reviews but this one is a must. I asked for 3 Meals , one of them was a original chix sandwich asked no mayo. It did t have mayo but also didn't have anything else just the chix and bread.. the drinks had no ice once I asked her she said they didn't have any. I told her this is somet6it should be said once you are ordering, she got mad.. so I just threw 38 dollars on the trash.. never again.. they should change managers. Poorly so poorly managed.

Andre Johnson

Mar 7, 2022

1st of all...this is Burger King! How is it I can't order a burger. That's the flagship of this business. If the broiler is down for what reason is a place called BURGER King open. Due to the fact I was on my lunch break and time is of the essence, I decided to go against my better judgment and ordered a chicken sandwich. Number 1 the sandwich wasn't made properly or cooked thoroughly. Number 2... I had a coupon for my whopper which I brought with me and left the rest in my desk at work. I was then told I couldn't use a coupon if I didn't know the code. Thirdly due to the order I was getting two other coworkers the same combo. Our plan was to split the check three ways since we all had the same thing. Due to burger Kings broiler down everyone now had different orders. I was told I could only order 2 in the drive though. I would have to go back around and order the third. Keep in mind it's lunch rush and there were a few cars in line. Clearly bk doesn't believe in the customer being right. No type of compensation was offered. No sorry for the inconvenience. Then I proceeded inside to complain to the manager. Maria clearly wasn't concerned. She cut me off and said the number to corporate is on the receipt. All i received is just attitude from the employees. If you are reading this...go to Wendy's. Im sure they have burgers you can order.

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Questions & Answers

For being a newly opened restaurant, I've noticed in the reviews that that broiler is down often. What's going on here at this BKand why is it always do extremely cold at this lication

Michael McCain | Jul 24, 2019
Craig Cannon | Jul 25, 2019

the reason that it's cold in there the dummies that work there haven't figured out that the turning down KC and the dining room doesn't help the kitchen far as a broiler don't know but it's a pain in the butt you go to get something to eat and they don't have it

I ordered French toast sticks and received a sausage and egg sandwich in my box? There is no number online to call about my issue

Lakeyshia Green | Jul 24, 2018
Michael Baxter | Jul 25, 2018

You would need to speak to someone at the store about the issue. Their staff is great. Im sure they will resolve it quickly and to your satisfaction.

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