United States Postal Service

Ben B.

Tried to ship a package on June 22 over my lunch break. I was the only customer when I arrived, so I walked up to the only counter with an employee. She ignored me and was staring at her screen for a solid 10 seconds before asking me what I needed. I put the package down along with a paper with the delivery address. She just said "You can't ship something without a label." I respond, "I can't pay for one here using this address?" (they definitely can.....duh). And she's like "No, but you can buy blank labels off the shelf there and fill one out, then come back." Like what on earth--has to be the laziest and rudest postal worker I've ever met, and a liar.

Dave Schmidt

Never enough help working. Mail deliver is worse, some days you just don't get your mail.callin and the night manager went out of his way to help. I appreciate that!

Nadeem Jouhari

I wish it was possible to put zero stars. I’ve never ever had a positive experience at this post office. Front desk guy named Manish is probably one of the rudest people i’ve ever talked to. Every time I come to this place he is always extremely rude to the elderly. Today I came and he had asked an elderly man to leave because the man couldn’t hear him clearly. Manish then asked the man if he is deaf. I can’t believe you would say that to someone especially an elderly man. It was then my turn to pick up some money orders and he had told me that it was illegal to get multiple money orders without filling out a form. So I had asked him to give me the form to fill it out and he said it’s illegal to hand him cash for money orders when I had just done it 2 weeks ago at another post office. The craziest part is that I thought I was the only person who didn’t like the service at this location but as I’m looking at the reviews it appears that this place barely has 3 stars and everyone complains about the same things. Never coming back here again.

Teresa Carnes

If I could rate this as a negative star I would because the customer service was so terrible. Today I went into this post office bragging to my friend that this is the best post office. I told her the people are really nice who work here, not like the other post offices in the city. Boy, I was wrong. I was mailing a media piece (book) and the man said "what?". I said, "it is a picture book". He said, "No, you can't mail this using media mail". I honestly couldn't understand what he was saying and it didn't appear that he understood English. I said that I have been mailing these books as media. He couldn't speak very good English and kept saying "WHAT" really loud! We kept getting louder, too! Saying "what are you saying?" At one point he said that he would have to open the package to see what kind of book it was? I'm still confused as to what he was saying and his co-worker was not much help. They gave me the media price, but I am honestly looking for another way to mail my packages. United Postal workers need to change their attitude and become more customer oriented. Re-train these people and hire people who can communicate with customers in a polite way.