Address: 9161 Metcalf Ave, Overland Park, KS 66212, USA
Phone: +19133832656
Sunday: 6:30AM–10PM
Monday: 6:30AM–10PM
Tuesday: 6:30AM–10PM
Wednesday: 6:30AM–10PM
Thursday: 6:30AM–10PM
Friday: 6:30AM–10PM
Saturday: 6:30AM–10PM
teneisha coles
I got nuggets. I live 4 minutes from this location. The nuggets were cold and old. As if made way ahead of time. When I bit into them..they were cold and dry. I have never had this problem before.... I'm so irritated.
Amy S
Rushed through our order at the drive through, should have known better to not check it before we left. Ordered a spicy chicken sandwich and a Dave's single and got 2 regular chicken sandwiches.
Andrew Erickson
For a Wendy's, it's a good one. Quick, clean, good drive-thru. Food is hot and fresh. The recent renovation really works for this location. Only downside would be ease of getting into/out of the location, but that's local traffic flow's fault, not Wendy's.
Green Travels
Updated. I gave this place another chance. Bad mistake. 02/21/2021, I got the '2 for $5' in the drive thru; burger and a chicken sandwich. I got to work to eat, opened up the burger wrapper to find a long dark hair sticking out of the side of the burger. I immediately drove back and went inside to get a refund. I had to wait for the manager at the counter to get a refund because she was the only one I could see making food, four other employees literally just standing around; one on his phone. The manager asked for my receipt but I pointed to the two employees behind her and told her they never gave me one. Eventually got my money back, but nasty food and bad customer service. Sunday night, Nov 8, 2020, I tried ordering the '2 for $5' option listed on the drive-thru menu; which was also referenced by the large banner hanging on the side of the building. The employee told me that promotion didn't start until tomorrow and I couldn't order at that price, I told him it was on the menu but I was just met with silence. I immediately left without ordering any food through the extra lane. The same night, I used the text contact number on the Wendy's website to tell them what happened. The next afternoon I received a text back from them, "Thank you for contacting the Wendy's Customer Care Team. This text session has ended. Have a great day!". They never even acknowledged or addressed the issue without brushing me off! Right after receiving that text, I used the website again to fill out the longer contact form with the original issue and the issue with being brushed off through text. That was Monday, still no response as of today. Pre-Covid, the last time I tried dining in, I had to ask for a refund because I had been waiting about 15 minutes for a simple 4 for $4 meal.
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Last I checked they didn't serve breakfast and opened at 10:30am
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