Union Bank

Scott Pactor

I am an avid retail user of banks, particularly though not exclusively Union Banks of California. I frequently have cause to stop into a branch to conduct a wire transfer or make an in person deposit or perhaps for a cashiers check. I often marvel at the sheer amount of real estate occupied by banks in Southern California because it's like... banks are always more than half empty. I can't even remember seeing something like business being conducted at a bank. This is just a huge, empty bank... two stories tall, what are they doing on the second floor? What did they ever do there?

Kourosh Abadani , P.E.

This review is for Dee Pham, one of the bankers in this branch. We had a very bad and unprofessional experience with this un experienced who has zero knowledge about business accounts. Be alerted giving your personal information to this person.

Recky “Godking” Dulay

hello can i ask how to get an atm card thank u

Dawn Atwal

The Union Bank branch in Laguna Hills (on PD Valencia) has always provided me with outstanding service. The following comment does not apply to the branch because they have always been helpful and I will go to them to straighten this mess that could have been easily done by the credit card services over the phone but they were unwilling. The Union Bank Credit card service which is not related to the bank has been horrible. During this crisis and pandemic, they are not willing to help with credit card waiving late fees since I have been unable to get to the bank to pay my credit card due to their limited hours. I am a physician and first responder and have been working throughout this pandemic and have not been able to get to the bank. I will have to take 2 hours off of my hospital duty today since the credit card department that I called was not willing to help out at all! Bank of America credit card services have been excellent and so acommodating during this time of crisis.