Recology American Canyon

young Bros

I had a container drop and the driver Al was very experienced and was able to push it between two cars

Jay Ben

The collectors always make excuses why they don’t pick up the bins. Were in the city’s agreement does it say these rules for pick up. The collectors are paid to collect the bins and empty them. I’m paying for a service that is not being done. I will be looking at the cities agreement with this contractor and the cities codes on waste. Any issues I find my lawyer will bring up to city council.

Stefan Petry

All residents are forced to use them. Their billing system and billing customer service are terrible. Do not use their auto-pay system: it's a lot of work to set up and then will randomly stop working so you will miss bill payments and have to start over with the account set-up. Customer support refuses to help or get this fixed. Arrogance of a monopoly!

Douglas Smith

I called to complain that their website for payment does not work. It does not recognize the account number on my bill. For six years this has been a recurring problem I called their Vallejo number, and the woman hung up. I WANT ANOTHER GARBAGE COLLECTOR.