Floor & Decor

Category: Flooring store in Overland Park, Kansas

Address: 7601 E Frontage Rd, Overland Park, KS 66204, USA

Phone: +19132182276

Opening hours

Sunday: 10AM–6PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 8AM–7PM

Reviews

Jillian Block

Jul 31, 2022

The staff here is so helpful. I came in 7 mo. pregnant to pick up vinyl tile and an order and Tom was very patient as I had to play phone tag to get some confirmations, and then very helpful with loading up a pull cart and then my car. This is a great store and I’m really pleased with my experience.

Belinda Miller

Jul 19, 2022

I wanted to thank Cindy from the Overland Park store. She went above and beyond helping me today. She took the time to educate me to help me make a decision and wanted to guarantee my happiness with my selection. That is what you call excellent customer service.

Rosemarie

Feb 24, 2022

A woman by the name of Hayden in the design area was extremely rude when I called. Her tone was unprofessional, and she was completely dismissive. I wanted to know product information(names) of items on the design inspiration wall. I took a picture when I was in the store and was extremely detailed with my description. There aren’t many options on the design walls. She could have easily figured out the design combo to which I was referring. She applied zero effort to serve a customer. If you want your store making money you should invest in employees who CARE about sales. She told me I could email a picture to the design services department(quickly barked out an email address and refused to spell it until I asked), then told me they were in a meeting so I wouldn’t hear back any time soon. Terminate this curmudgeon!

J C

Jan 22, 2022

The staff was sooo nice. They have amazing choices. Glad I went.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 24, 2021
Stephanie Beeson | Apr 25, 2021

Masks are required in store. They do ask for social distancing. All employees are wearing masks. They are very safety conscious.

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Are there any Labor day specials?

Kim Wiechers | Sep 26, 2020
Kevin Tan | Sep 27, 2020

I see some stuff on sale but not sure it's labor day sale or not

Are dogs welcome?

Blake Watowa | Jul 23, 2020
Lucy Ladley | Jul 24, 2020

There is not a No Dog Sign Posted. The decision making process can take awhile & cars get very hot. I hope they will allow dogs. But, I do not know.

What do you have available in 3 " engineered hard wood floors

Robert McGuire | Jul 24, 2019
Timothy McKay | Jul 25, 2019

They do

I'm looking at your Acacia pre stained wood floors. On a regular room if all the carpet has been taken out, roughly, and I mean roughly, what does installation cost per sq. ft? Just trying to get some rough idea whether to pursue wood versus carpet?

Darrell Smith | Jul 24, 2019
John | Jul 25, 2019

It depends on if you are going to float, nail or glue the new floor down. Floating is the cheapest at roughly $1.50 - $2.00 per Sqft. It goes up from there. I would do it yourself. It’s ridiculously easy.

looking for 3100 SF of Banwood Natural tile.. its grayish looks like wood.. do you have that ?

Nedal Awad | Jul 24, 2019
Floor & Decor (Owner) | Jul 25, 2019

We offer a wide variety of wood look tile. Please visit our website, click on tile, and filter by wood look to see our options.

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Do you deliver your products?

Leticia Georgia | Jul 24, 2018
James Zumalt | Jul 25, 2018

They don't deliver but they will get a freight quote together for you to get material to your house or place of business. This usually goes through a fed ex. With all of the weight, it tends to be hundreds of dollars for delivery.

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