San Francisco Columbarium & Funeral Home

Fumiko Takashi

Dedra McFarland our funeral arranger was very kind and compassionate. In such a difficult time she made this so much easier .

Katrina Harris

We are extremely pleased that our mother chose and intrusted the San Francisco Columbarium and Funeral Home (Neptune Society) to assist us with handling her remains. Everyone was professional and pleasant at all times. We never felt rushed about any thing, we were given options that best fitted our needs and schedules. Ms. Dedra and Mr. Scott, were both efficient and informative about each process. Ms. Dedra went above and beyond our expectations to make sure we were well taken care of and felt valued during this extremely difficult time.

Alisa M

Loved our experience at the San Francisco Columbarium. From start to finish, my mother and I were taken cared of by the wonderful team. We felt that my father had an honorable and loving service under their care. Our initial meet and tour with Crystal had us realized that we did not need to look anywhere else. We felt that our needs and concerns were met upon selecting what and how we wanted for my father's funeral. We had planned his funeral while he was still alive at the advice of hospice. When he did pass, we met with Serena, who helped made final arrangements of selecting the date and completing paperwork. She was present during his cremation as well- a kind and warm presence during our dark and extremely sad time of our lives. During the funeral service, we felt safe despite Covid19. There were hand sanitizers available and everyone wore masks. This was the first time our family physically met since shelter-in-place. We each have people we want to be safe for but came out to see my father one last time. Mom and I really appreciate Brian, Paul and Crystal during the funeral service. They were patient, helpful and very thoughtful. They offered suggestions and guidance when mom and I had no idea what to do. We are still grieving as my father just passed less than a month go. However, we are so grateful and in awe to know that my father was treated with sensitivity and consideration that he was a man and not another business opportunity. My husband knows to have my funeral here when the time comes- I have expressed my wishes.

Anatoly Kosoy

We were very pleased with the services that were provided by the staff members (Pong and Cristal). They were very thorough and polite with the family members. They made us felling comfortable talking about that sad event. The whole process went smoothly from the beginning to the end. The memorial service was perfectly organized. Thank you