United Cargo

Joellen Rhodes

The good thing is the item got to where it needed to go, before it was needed. The woman in the pick-up area was difficult to understand, once I got to the office handling out bound there was no problem. The staff was very helpful, given the situation, they helped get everything needed to get the package there on time. If I need to ship when the other express companies are closed on weekends, use UNITED QUICKPAC! The other part... A SIGN WOULD REALLY HELP! While the place is easy to find map wise, where you need to do business isn't. First, the night I had to ship the first person I spoke with told me to go to another place, and pointed the wrong way. I looked for 45 mins before returning, only to find out I needed to go to the office in the middle of truck docks (opposite of where was pointed).

Jaspreet Kaur

They take forever to do everything. Waited almost 2 hours to get my goods. They need a better system and hire more competent people who understand the value of good customer service.

Cathy Mamiya

The women at the desk were very professional and helpful. They had Jessie help me by answering questions about shipping my personal effects. He was absolutely wonderful. I left in a much better frame of mind then my confused and stressed state when I arrived!!

Madhu “noname” Gan

They don’t care whether it is live animal or not. It takes hours to get the cargo from them. Worst experience ever. Too many people are made to wait and danger to health for the public. They need to do something about this place. If they improve the service all could be easily avoided. Very surprised that they have been allowed to run this place in such an unprofessional manner for this long. They were loading dry goods etc for others very slowly for hours without prioritizing live animals first. The rule is to prioritize live animals first but they simply provide abusive service to both animals and humans alike. They need to shut this place down! Could become a Covid Cluster Mecca!