Mercedes-Benz of Kansas City

Teresa Truman

They kept my motorhome less time than expected and addressed any and all issues, taking the time to explain various engine codes. At no time did I feel my business was any less important than anyone else's. Very professional and mindful of my property. Will definitely be back for maintenance and any issues.

Kim Furgeson

We spoke with Brad Fajardo, a salesman on the phone before we went to Mercedes KC first and gave him an idea of what type of vehicle we were looking at and made and appointment with him to come in on a Saturday. When we arrived he met us at the door and already had cars pulled in order to show us. He was friendly, professional, and most importantly knew the mechanics of each car that we looked at. We had a lot of questions since we had never bought a Mercedes before and was able to answer every question. Everyone there is friendly and knows their job well. We now own our first Mercedes Benz and will continue doing business with Brad in the future. Best dealer experience we have ever had.

Peter Long

I dropped my car off for service today and was in a private Mercedes Benz shuttle ride to my office within 10 min (max) of pulling in the service dept garage doors. They arranged for a 2:30pm pickup at my office and they were there at 2:29pm. I was driving my car out of the dealer lot within 10 min of arriving back to pay and pick up my car. It is nice to have things work efficiently and not have to sit around a wait for everyone all the time!

Storm

Went in for a recall on my Sprinter the service advisor was very accurate with the time they quoted me. And they gave it an in-depth check over too! (Side note) I brought my motorcycle with me and the whole service team were more than willing to help me safely load my motorcycle in and out the sprinter! It was awesome!! And a life saver! Definitely will return for future service!