McDonald's

Category: Fast food restaurant in Portsmouth, Virginia

Address: 801 London Blvd, Portsmouth, VA 23704, USA

Phone: +17573937945

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

George Phelps

Jul 3, 2022

I would normally rate this place a 5 star location but the last time I went, I ordered some items that were close but not identical to a promotional item that was buy one get one for a dollar. This caused confusion for the drive through and I questioned it and was made to feel like their error was my fault. This also caused me to wait for an extended period of time at the drive through.

Kevin Smith

Jun 2, 2022

I don't expect much from fast food joints, I stop there only out of convience. Today i stopped in to grab something before an appointment. Placed my order at 12:11 and got my order at 12:40. When I asked to just get a refund after 25 minutes of waiting the cashier told me she just took my order. It was about 12:35 when we conversed and told her the recept time was 12:11. She then told me that i need to be patient and they are only human and i need to calm. I am a pretty calm and rational person but the responce really got me angry. As i got to the point i had to leave without my lunch after I paid for it another employee came running up to me with my order and apologizing. I regret chosing this resturant and wont come back again.

Leslie Hines

May 10, 2022

My food is always accurate and right temperature, However I learned a costly lesson by using my business card at this location. No one tries to figure out what's going on with the receipt machine so you may possibly get a clearly printed receipt or you may get a piece of paper that's extremely difficult to read. During that experience for me I requested a manger to help their employee with the machine, and I was forced to wait 40 min; It was nowhere near rush hour might I add. The manger that day was irritated that waited and there was no resolve; just an excuse that they 'can't print receipts at this location '. That transaction cost me getting a 1099 from my employer because I could not show valid proof of purchase. Now I never go to this location if it's business related, just only for an occasional quick coffee grab, when Starbucks or Wawa is too backed up, and I never use a card for the transaction.

Michael Thornton

Apr 27, 2022

McDonald's should consider keeping the lounge open on Sundays. The McDonald's app has some great deals. Their ice cream is good. At that price you should sit down and eat a few cones. I noticed that the crew could do a slightly better job checking the counter in case a customer wants a refill. They pay closer attention to the orders on the screen. I miss getting my own refills. A good selection on the menu.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Jan 24, 2021
miankis williams | Jan 25, 2021

In full effect you have to wear your mask you have to practice social distancing as well

Is anyone going to answer the phone, I have been calling for an hour and waiting on my food and have been sent to VM over 12x.

Kiah Heckstall | Jul 24, 2019
Mary Slocum | Jul 25, 2019

When they get busy I have been in line and sent to park

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