SERVPRO of Walnut

Jerry B

Moises V. and his crew were very responsive, informative and carefully explained the claims/ restoration process to us. The 5 days in a row they had to come to our house to inspect drying equipment they were on time, explained what they were doing and checked if we had any questions. Sorry that flooding caused us to need their service but glad it was Servpro-Walnut, Moises V. and his crew that came to help.

Mario Trigueros

Having complete strangers go into a someone’s home, particularly the bedroom, is a very uncomfortable feeling. However, the workers that arrived were very respectful and compassionate of the circumstances. Moses, Cesar and the rest of the crew were very professional and knowledgeable. They also adhered to Covid protocols, which was very relieving. I also need to mention the employees who do the scheduling (Gigi, Savanah and others), they did a great job of communicating, letting me know when the workers were going to arrive and worked around my schedule. Overall, I’m very pleased with the specialty services ServPro provides and I'm impressed with the level of customer service training the employees receive to ensure customer satisfaction and would highly recommend their services

Karl Leano

I have always dreaded the moment where I would have to call my insurance to file a claim. Manuel and Steven really took the time to make the process easier and was very communicative and transparent with the whole process. They really made sure the adjustor was involved in all the decisions. When the ship hits the fan, you want this crew to take care of your property and service it like it didn't even happen.

John Ortega

The project manager Steven and his assistant Manuel were very polite and punctual. They did what they said and at the time they said it would get done. Punctuality and good quality work are very important, and they delivered on both! Thanks Steven and Manuel, I appreciate you guys!