TheKey - Formerly Home Care Assistance

Category: Home health care service

Address: 2001 Van Ness Ave, San Francisco, CA 94109, USA

Phone: +14155790115

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

osawaye hannah

May 8, 2018

Terrible company, I worked with them almost 3 weeks and I was never paid till date. They frustrated my life, I couldn't pay rent, nor my car note. They ignored my calls and left me hungry. I called every single day instead they kept transferring me to different people and some even yelled at me. I regret working for home care assistance. Very bad company. Till date I still have not been paid.

John G

Dec 14, 2017

We have relied on Home Care Assistance for almost two years to care for a family member with memory and behavioral issues. Home Care Assistance has consistently tried, and succeeded, to match caregiving professionals with our family member's specific needs and characteristics. The caregivers are reliable, compassionate, trustworthy. They really care about the health and welfare of our family member. It is very difficult to have a family member progress through memory loss and physical decline. Even more so when there are challenging behaviors associated with this decline. The staff are Home Care Assistance really understands the toll it takes on the family as well as in the individual. They have been very supportive and caring through this difficult time.

Virginia Ribeiro

Nov 24, 2015

Caring for a loved one with dementia is a labor of love that can also be overwhelming and I am deeply grateful to Home Care Assistance, not only for the loving, caring, reliable Caregivers they provide, but also for the amazing support I get from the entire staff. I am specially grateful to the Director of Client Care and to the Staffing Manager, for always being available and supportive, no matter how challenging the situation may be. Thank you Home Care Assistance, for making my journey less overwhelming and much more a labor of love. Sincerely, Virginia Ribeiro

Kat C

Sep 3, 2015

From a caregivers point of view I can proudly say I work for Home Care Assistance. They took me on their team as I was still halfway through my nursing program. Home care assistance typically takes on those who have professional experience either in nursing or certified nursing assistants, so you'll always know you're in good hands. Working with home care I'm able to work flexible hours, give feedback to my managers, and most importantly build amazing relationships with my clients and family whom I work for. I honestly can say I feel like I'm making a difference in those lives I work with. From helping with activities of daily living, to meal preparations, medication reminders and even just having someone there or someone to talk to those are just a few of the things that make up my day with my clients. Never have I worked with a company who truly goes above and beyond for the people the work for. I would not work for a company whose beliefs didn't match my own. I've learned so much working not only for Home Care Assistance but with my clients as well everyday is a new day! I highly recommend those who are looking to align themselves with a company that appreciates their employees. I also reccomened looking into this company for your loved one as well!

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Questions & Answers

Is a home care agency better than hiring a private caregiver?

TheKey - Formerly Home Care Assistance | Jun 26, 2022
TheKey - Formerly Home Care Assistance | Jun 26, 2022

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

How are you protecting your clients from COVID-19?

TheKey - Formerly Home Care Assistance | Jun 26, 2022
TheKey - Formerly Home Care Assistance | Jun 26, 2022

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

How much does home care cost?

TheKey - Formerly Home Care Assistance | Jun 26, 2022
TheKey - Formerly Home Care Assistance | Jun 26, 2022

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

How do I find the best caregiver for my loved one?

TheKey - Formerly Home Care Assistance | Jun 26, 2022
TheKey - Formerly Home Care Assistance | Jun 26, 2022

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

What is home care?

TheKey - Formerly Home Care Assistance | Jun 26, 2022
TheKey - Formerly Home Care Assistance | Jun 26, 2022

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

What office do I go to fill out application for caregiver, home care?

Regina Henry | Aug 25, 2020
TheKey - Formerly Home Care Assistance | Aug 25, 2020

Hi Regina, We're excited you're interested in working for us! You don't need to go into the office, you an apply at https://hcabay.clearcareonline.com/apply. Thanks!

What are the rates ?

Samantha Smith | Aug 25, 2020
TheKey - Formerly Home Care Assistance | Aug 25, 2020

Hi Samantha, The rates differ depending on the needs of the client. We would be happy to have our team discuss your specific scenario in more detail if you give us a call at 415-579-0115. Thanks!

Are you hiring?

Evelyn Velez | Aug 26, 2019
TheKey - Formerly Home Care Assistance | Aug 26, 2019

Hi Evelyn, Yes, we are always on the lookout for qualified, compassionate people to provide care to the seniors we work with. You can apply by choosing the San Franisco location at HCAmatch.com Thanks!

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