Champion FIAT

Julianne Edwards

I can confirm what Chuck wrote. If you make an appointment online they will tell you "They do not honor appointments made online." I have made online appointments every other time and there had been no issue. This time apparently they don't accept online appointments, which I made ON THEIR WEBSITE, not a third party website! No apology and was told I could wait, but the car would not be done for 4 - 5 hours for a simple oil change and some lights taken care of. It is not the customers fault for your system to not be working, and not every customer has the ability to wait that many hours for there car to be ready! Then telling me the next appointment would be three weeks from today! I already had an appointment! I called to complain and was hung up on after I called them out for not apologizing and for the supervisor lying they do not know about the issue and they would "look into it". You know it is an issue when the employee told me you all don't honor appointments made online.

Edian Mojena

Hello Los Angeles . Do you want a good car at a good price? . Are you looking for good service? Come without thinking about it and here they will help you find what you are looking for. I recommend AL to help you make your dreams come true.

TeddyChenCulver

I brought my van in for service and I was frustrated because of a lack of communication from the service team who originally told me that repairs would be completed same day, but now they tell me they’re keeping the van overnight. I asked to speak with the manager, Vincent who was very professional, courteous and thorough in explaining the situation. Since then Vincent has personally called me many times to follow up with updates on my service to make sure that all the repairs get done. It’s reassuring to know there is a great manager like Vincent at Champion FIAT!

Luis Gonzalez

My girl and I recently bought a spider here and we fell in love with the car!! I also love how Oscar from fiat took care of us. At first we got help from Julio who did not want to deal with us what so ever. But Oscar took his time to give us the highest quality of customer service and got us into a brand new car! I would recommend to talk to Oscar. Julio only approaches you if you look like you have cash just so he can make a sale. (<——BE AWARE)