Direct Inc.

Mark Button

Extremely slow. Sat in line 2-1/2 hours just to get to second truck in line for a trailer washout, only to be told I had to go around building again and behind more trucks that got here after me. I will never stop at this place ever again. It’s made me late for a pickup I have twelve miles away and will cost me quite a bit of money, all because of how slow this place is.

Gary Hall

DO NOT take your truck to this shop. My truck was here for ELEVEN weeks and still NOT fixed! After 9 weeks of my truck in shop, I was told it needed to be towed to another shop to complete repair because Direct Inc could not fix it. After waiting TWO weeks for my truck to be taken to a different shop, I had to drive 3 hours to have it taken care of myself. The shop manager said he has tried multiple tow truck companies but he couldn’t get any to show up. I show up and get a tow truck in 10 minutes. To top it off, I had to pay $1,158 for the “REPAIRS” that they say they did. However, look at the photos I have shared. The receipt says the “truck starts but runs rough”. REALLY??? How can it run with diesel POURING out of the filter housing? Or the NEW part you charged me for just dangling from the truck, NOT INSTALLED!!!

Joshua Ahoyt

This company are top notch professionals! I went in at 3:30 pm with two issues with my truck. The mechanic had them both fixed by 5:00pm. Fixed my leveling valve and my battery jumper. Highly recommend this shop if you expect great work.

Joseph Gardiner (Joey bag of doughnuts)

I was having a fuel injector problem and they started to work on my truck and did a great job and a very fast efficient time. They got me right in the garage as soon as I got there I truly recommend this place to anyone seeking any work on their truck they are great people here and I just know they're going to give us a great price it is always better to give the business to The Working Man Family Man family business rather than the large truck stop chains that's charge ridiculous prices. So therefore I would like to thank direct Incorporated for their professionalism courtesy and friendly family environment. We need more truck shops that can fix our equipment faster and it's cheaper prices such as this place they also have a truck wash and trailer washout facility and they do an excellent job