iPlayNTalk - Phone Repair

Mark

I called here and asked about the price to repair a cracked screen on an iPhone X. I stated I did not know if it's called max or plus, but the screen size is 6.1 or 6.2. He said it was the max and quoted me at $120. I was at Oakridge today, and I went over to the kiosk. Realized I didn't have cracked the phone on me (it currently doesn't have service) and spoke to the employee there. Again, I said it's an iPhone X max or plus, but it has a 6.1 or 6.2 screen. He said he could do it for $100. So I went home and got the phone. I get back to the kiosk and he informs me that this is the X (which I previously informed him it was AND gave the screen size) and he couldn't do it for $100, it was now $145. I pressed him and said I told you the screen size, to which he replied "This is the X, I cannot do it at that price". I said I was quoted $120 on the phone and he refused to do it at that price as well. I asked AGAIN, did I not tell you the screen size. His answer "I don't remember". Mind you I had been gone less than 20 minutes since receiving the $100 quote and the foot traffic in the mall is nonexistent today. Needless to say, I walked away and went to another kiosk that was infinitely more professional and they got my business. iPlayNTalk let me walk away over the difference of $25. I will never go to them for anything.

Aie Jay

I was on vacation in the area and my daughter dropped the hotel phone right in the middle of my iPhone’s screen. It looked really bad to the point I didn’t think it was fixable, but we were at the mall and I saw the reviews for this place so I thought I’d try it, couldn’t hurt right?! I told them what happened, I also mentioned that it had locked itself since the part of the screen that smashed kept thinking it was being pressed and locked me out of the phone, asked if they thought that was a problem, if the damage seemed more than just the surface? Of course just for the quick buck they said it would be “no problem”. It took a while after my screen was fixed to go to an Apple store and have the rest sorted out, by the time I found out the middle of my screen doesn’t work I was already back at work and with everything going on they have been impossible to get a hold of. So my “warranty” was wasted, my time and money as well. They switched out the screens just fine, but I specifically asked if it seemed like that would be enough considering what had happened before they even took my phone and was assured it wouldn’t be an issue. Now that I think about it, once they removed the broken screen I noticed the guy working on it call someone over and talk about what was underneath. How about a refund?!?

Helma Rose

Unfortunately I cracked my iPhone 7 Plus and never really got around to fix it because of how long it usually takes to get the whole process done. I was walking through the mall earlier today and came across iPlayNTalk and was immediately greeted by one of the Employees. He assured me that my phone will approximately take 15-20 minutes to fix. I didn't believe him at first because Apple a couple weeks ago told me that it would take approximately 2-3 hours to fix. I'm glad I stumbled across this kiosk in the mall. My phone was fixed within 15 minutes and now I don't have a cracked screen :) I recommend this business to anyone that's looking to get their iPhone repaired with little to no time to wait. They also have cute cell phone cases, charges, and accessories for much cheaper than what Apple retails for. And in my opinion, their cases are more durable and will protect your screen 100%. I made the mistake by getting my cell phone case from Apple and it ended up leaving me with a cracked screen. Haha, how ironic!

Jonathan “Yoni” Hatuka

The best iphone repair service in the bay area hands down. They got my phone back to normal in no time , and price was very affordable compare to other places. The people working there are very nice. And i will defntliy recommend and use them again for any iphone repair or phone accessories. Thanks guys!!!