Address: 497 S Lake Ave, Pasadena, CA 91101, USA
Phone: +16265774297
Sunday: 11AM–6PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Marsha Wine
I had one of the Best Shopping Experiences of My Life. Three Shopping Sales Personnel waited on me like I was the Queen!..As always, their Merchandise was Spot On !
Linda Connell
Talbots has well-made classic clothes at fair prices. I had very helpful service to find the right fit. They have regular sales.
Nazaret Jamgotchian
I never knew about this store until someone gave my Talbots gift card. My wife bought few items online, but she was not sure about the sizes. So we searched for store location and found a store in Pasadena. Finally we visited the store and found nice collection. She has been searching for cotton product and she found a lot of tops, and pants that she liked. There was sales going on, plus she opened a credit card and got additional discount. When we left the store she was pleased with the items she bought.
Angel Chen
Worst customer service ever. I reserved items online to pick up at store. I went to the store and asked a staff to help me. She asked me to wait and would go check, but she never came back. I waited for 5 min. and went to ask another worker. Then I saw the first worker was talking to other customers. All the rest of time that she walked by me, she ignored me, avoided making any eye contact, and didn't apologize or say anything. I don't think anyone so unprofessional and rude should be in that position. If that was the only staff like that, so be it... When I went to the petite side, I picked up some items to try on and there was no staff near the fitting room. When I came out of the fitting room, there was a staff outside the fitting room. I asked if she could help me find the regular size, she told me she couldn't leave there. (What!?!?) There was no one when I arrived and all of sudden she couldn't leave there??? What a way to ruin a store's reputation by having staff as such!
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Bring your e-Gift Card (after first printing it out), Gift Card or Merchandise Credit to any Talbots, Talbots Outlet or Clearance store and present it to a Sales Associate at time of purchase.
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Returns to Talbots Retail stores & by mail to our Distribution Center will be accepted within 90 days of purchase. Returns to Talbots Outlet & Company stores will be accepted within 30 days of purchase. Visit https://www.talbots.com/returns.html for our full return policy.
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