Address: 2405 Chapman Hwy, Knoxville, TN 37920, USA
Phone: +18655739392
Sunday: 10:30AM–12AM
Monday: 10:30AM–12AM
Tuesday: 10:30AM–12AM
Wednesday: 10:30AM–12AM
Thursday: 10:30AM–12AM
Friday: 10:30AM–1AM
Saturday: 10:30AM–1AM
Jessica Laureano
I called the store because I wasn’t given any icing with my double order of cinnastix. When they said it was their fault because they don’t have any, I asked for a credit for the cinnastix order, she started whispering to another employee and then hung up on me. I called back, they placed me on hold and kept picking up only to place me back on hold. If I had my vehicle (reason for delivery), I would have gone to the store myself. Instead, they play childish games in the worst show of customer service I’ve had from a chain food store. I just recently started ordering Pizza Hut again after not for quite some time due to the horrible customer service. Looks like I won’t be eating Pizza Hut for longer, if at all, this go around. Also, I’m less than a mile from the store I ordered from. $15 just in delivery/tips and I’m treated like I’m an a-hole.
jama “Jayjay23” Mcgrapth
I highly suggest not ordering from this location I spent 35$ on a pizza box and literally none of this is edible for one my pizza is burnt my pep is missing off my pizza and who TF would eat wings that look like this I've been tryna call for the last 40 mins and can't get anyone to pick up! Literally disgusting food and terrible to get ahold of.
Lindsey Ward
Twice in the last 2 months I've ordered delivery and didn't get my order. One of the times was last night. Ridiculous that they can't even call someone if they don't have drivers or whatever the issue is, instead they leave you hanging. I ordered at 930 last night with the store closing at 12 I figured that would be plenty of time. It gets to be 11 and still no food, and no one answers the phone! Check the delivery tracker on the app and it said my food was expected at 130am??? Needless to say even then it didn't come.
Jade Hengst
I ordered from the website for delivery, but my confirmation email showed my pizza was a pick up order. So obviously a website glitch considering I typed my address in for delivery.. 1.5 hrs on the phone trying to get someone to answer at the store, but no answer. After traveling all day and starving, I download the app and do the delivery order again. The food never showed up, and again no one would answer the phone. I called the 1800 number, and they couldn’t cancel my two orders that I was charged for, and told me the store that won’t answer has to do that. After they closed a couple hours later at 1am, I get a text update that my order is cancelled and to call the store. But again, no answer. Now my only option is to have my bank reverse the charges for food not received and absent store employees. I shouldn’t have trusted them enough to do that second order, but.. starving and desperate.
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Yes, i am pretty sure that they do. They also have a larger one for 20 dollars
Masks are worth by employees. My last visit was the best pizza in years.
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