Address: 1052 Irvine Ave, Newport Beach, CA 92660, USA
Phone: +19492003330
Sunday: 10AM–7PM
Monday: 9AM–10PM
Tuesday: 9AM–10PM
Wednesday: 9AM–10PM
Thursday: 9AM–10PM
Friday: 9AM–10PM
Saturday: 8AM–6PM
Kateryna Pluto in Scorpio
Love this location and their masseurs. It is a hard job, so anyone who is complaining about service being alright - go to a spa where you are charged $300-400. Also, if you are worried about other people being not vaccinated - maybe you should stay home. Just a thought.
Fe'Be
Horrible service, Horrible experience!!!! My husband purchased the gift certificate for mothers day. I have been trying to make an appointment for the past 5 months and every time there was some type of excuses, they are booked, and no opening for another 3 weeks, they are remodeling, they are short staff and trying to hire more people, ETC..... Finally I asked to get a refund. It took 4 phone calls to get the manager to call me back to say they are not going to refund my money. This is so unprofessional. Don't waist you time or money to go to this place.
ap dricker
Wow! I was surprised to see the rating after I went here. I was very pleased with the front desk staff. Especially the gal that helped me. She knew her stuff and made sure I truly enjoyed my visit by making sure I was guided into the right treatment. The massage was spot on. I enjoyed stretching and percussion therapy too. Happy guy, booked again. Thank you.
JuLes landgrave
This location is the worst of the franchise. We came in (two of us) for deep tissue massage and had the worst experience. To begin, my therapist had no idea he had a massage and was late to my appointment. He then began the massage with ice cold hands which was very unpleasant. Neither one of the therapist were able to provide deep pressure during our massage as we requested when booking our appointments. I asked about 4 times during the massage for more pressure. The therapist would do it for a minute and then go back to lightly caressing my back. Then after the disappointing massage, I emailed them right away, they did not get back to me. After submitting the ME survey online, they finally reached out. They offered to make new appointments for us with "a better fit" therapist "and along with this a free 30 minute upgrade". The best part is that the branch is expecting us (yes, the dissatisfied customer) to pay for a new session to give them a second chance. They are really out of their mind! I hope they come to their senses and refund us for the horrible massage we had at their location. Below is the email they send us, and then they expected us to pay. Be aware of this place.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
It's fully customized to your needs.
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