US Customs and Border Protection

Category: Federal government office

Address: 301 E Ocean Blvd Suite 670, Long Beach, CA 90802, USA

Phone: +15623665454

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Jennifer Bacquet

May 8, 2020

Not a place you’d normally want to go, but we had to get clearance on our shipment. The officers we met were super friendly, quick to help and easy if you have all your papers ready. On the 8th floor, easy access and metered coin parking!

The Wandering Soul

Oct 25, 2019

Very pleasant experience. I recently became a US citizen and needed to update my Global Entry to reflect my passport (instead of Green Card). I didn't need an appointment for this. It took around 5 minutes for the nice lady behind the reception to update my information (I checked my details online before I left the office to ensure that they were indeed updated). Great folks.

Simrin Phull

Nov 17, 2018

Two of us went for a Global Entry application appointment/interview. In and out in maybe 10 mins flat. Nice, friendly staff, great service. Efficient and pleasant. Even the lobby receptionist was surprised how quick we were.

Roger Park

Sep 7, 2018

auto validation desk office. I been working as messenger for more than 8 years but never encounter any officer that was rude and bully . Today there are two officers names Lopez and Gonzalez. They are very rude and bullying other customers. They think they are above the law because they have guns and badges. They are very prejudice to Asian people and peoples who are less educated then them. I recently noticed they are abusing their power because they are working for U S government. They are closing the windows for their personal reason but as tax payers we have the right to freedom of speech. They should be review for be rude and not doing their job right.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can a person apply for a nonimmigrant visa (H-1B visa) at your office if USCIS is unable to grant the extension of stay or change of status request?

Shannon Ledoux | Aug 26, 2019
Richard Van | Aug 26, 2019

Most likely not at this location. They dont even do i94 corrections

Can my daughter pass through the border by car to USA from Mexico? She's an adult and a us citizen but her passport expired 2 years ago. She also had her license and birth certificate. Can someone please help me.

Guillermina Carrillo | Jul 26, 2022
Vincent Ejiofor | Jul 26, 2022

Yes, the only thing she needs to present is the US birth certificate if she was born in the US. No passport needed to travel by land most of the time

Read More

A box I'm sending to the Philippines is being held up at customs in Long Beach, anyone have any idea on how long it can take for the box to be released and allowed to get loaded in a container for ship transport???

Will Dorado | Aug 25, 2021
Russell Wong | Aug 25, 2021

Depends on what it is.

can I apply for a global entry card there.

Mario Perez | Aug 25, 2020
Richard Miranda | Nov 28, 2021

Does the global entry work at the Border like the sentri card

Read More

Ref: Number 09-14490 ? Is this department holding a package for Calvin Livingston?

Calvin Livingston | Aug 25, 2020
Vera Warren | Aug 25, 2020

No packages are held at this facility. All packages are held at bonded warehouses.

Where and how far is parking from the entrance? Going for my Global Entry interview in the morning.

Krystel Alston | Aug 26, 2019
H. Scull | Aug 26, 2019

Yes avoid street parking it might take longer than the metered parking. Go to lobby and follow signs to the right floor.

Read More

Is it better to book an appointment for the day of, or are walk-ins ok for submitting and processing paperwork?

Zoe van't Hof | Aug 26, 2018
occasional traveler | Aug 26, 2018

Appointments only I believe. I had to book a few weeks ahead.

Read More

Is Global Entry Card good for cruise disembark at Long Beach, CA without a passport?

Lu Vu | Aug 26, 2018
Gene | Aug 26, 2018

Need passport

How long is the turn around for paperwork

Robert Thomas | Aug 26, 2018
occasional traveler | Aug 26, 2018

For me was 2 weeks. My wife was a week though.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places