Frank's Vacuum & Sewing Machines

dtchsamstrdm

Very helpful service and reasonable prices. Was able to repair my vintage 401a singer with no problem

Sandra Johnson

Frank was very friendly and help me figure out why my Shark vaccum roller kept coming off. I plan to return if I 've any more problems.

Lisa Kellogg

Be aware there are No refunds at this store and they do NOT tell you that before you buy the product. Only store credit no matter if you buy a vacuum bag or a sewing machine. I ordered a new Janome machine here and it took over a month to get it. When it finally arrived I went in for a little demo and when the owner winded the bobbin it went beneath the bottom and jammed. He took it to his back work room and had it "fixed" in no time. I thought that was a fluck but when I got home it did the same thing with me and it was after hours and they were closed. Any way when I took the machine back it was "no we only do store credit "and I said it was not executable. This went on and on and I stood my ground and he finally said he would talk to his business partner. I finally was given my money back (I paid cash) but it was a Monday when I returned it and he wouldn't give me the check till that Friday. I had also given him a trade in for a $200 credit. So when I went to pick up the machine Friday he wouldn't give me my trade in back. I stood my ground again and he was mad and I mean really mad. He finally gave it to me but low and behold he had on purpose taken the foot peddle to the machine on purpose so I couldn't use it as a trade in. I will never, ever return to this store even for a vacuum bag or a bobbin. They are not up front and nor do they do good business.

Kayjunior

I went to Frank's around 10 years ago to get a vacuum repaired because I like my canister vacuum and didn't want to give it up. They were very nice, repaired it quickly, and the price was very reasonable. I was impressed with them, so when I saw they had sewing machines I told myself I would go there when I ever decided to get another sewing machine. I went just this past weekend, and Harlan was very nice, even when I said I needed about the cheapest thing he had because I'll only use it once in a while. He pulled out a nice machine, showed me the basics of how to use it, tensioned it for me, and spent quite a bit of time with me (after the time they were supposed to close). I checked, and the price of the machine was minimally more than it would have cost me online (but the online price was more if I counted in shipping costs). If you want great service for vacuum repair or a nice sewing machine and friendly service, this is the place to go.