Crunch Fitness - Simi Valley

OMAR LIZARRAGA

Very bad service. The front desk employee named Michelle is very picky and bully . She is very rude and always disrespect customers in a different ways. she is always on the phone ignoring customers, speaking louder on the phone, spreading rumors about other people, gossiping about others and talking about people, including employees and customers, in a negative way. This kind of behavior is absolutely not acceptable.

Deek

Enjoyed this gym at Simi Valley. Maintained well by the staff and manager who are very responsive. I had the Peak Results plan, which was worth it. Recommend to anyone looking to get fit and achieve their goals!

Gino Valdettaro

Charged me for 5 months after they were suppose to set my account for cancellation. Provided no type of solution or even partial refund. No corporate number. Poorly run customer service

Adrian Perez

CJ the manager attempted to charge 300 dollars on a service which we agreed upon ending on a specific date prior. When confronted by both his trainer/employee who was confused why the agreement changed and my significant other he laughed and shrugged them both off despite changing the initial contract without informing both party’s and refused to refund the service which was not provided. Predatory behavior like this should not be tolerated especially as me and my significant other have been loyal customers to crunch for a combined total of 10 years.