Best Buy

Abraham Yunis

Had a very bad experience with robotic “Geek squad” people who didn’t want to return a Tv which was broken. I dealt with the TV gently and it was the second Tv I tried from 2 left and both were broken. The second Tv they accused me of breaking and didn’t want to return it. Horrible customer service. I’ve owned TV’s my whole life and I’m extremely gentle with them.

Alexander Hutchinson

Went in to spend some money! Asked for help looking at the MacBooks. Waited ten minutes, the store was dead. Weird egos working there. Also I wasn’t the only one having issues receiving help. Walked out will find a different option…

Elyse

I've always had a decent experience at this location, but yesterday blew me away. I was looking for a particular calculator that was in low stock in most places, and I talked to Christina at the front help desk to see if I could find it by the end of the day. She was immediately friendly and warm. She looked up the item at the store, told me that it wasn't in stock there but gave me the other Best Buy locations where it was in stock, and even called the closest store to do a physical inventory check to make sure it was actually present. I wanted to order it and make sure that it wouldn't happen to be sold by the time I got there, so she called over another employee named Victoria to help me with the order. Victoria was super sweet and friendly as well, and even complimented my voice out of the blue! We placed an order at one of the closest stores, and I was able to pick it up without a hitch. Overall, a fantastic customer service experience.

Udo Wahn

Got help immediately to find the right replacement fridge. I needed a very specific size with "counter depth". Kitchen aid is what we had and I found a similar one right away! A great experience! And a sale price to boot.