Dunkin'

Ashlee Tucker

Gave the wrong order to us. Took it back from us then proceeded to get our order wrong. Ordered drinks ice cream and a sandwich. Only got 2/3 drinks and no ice cream or sandwich. Then when we told them what we were missing they had us pull up and wait. We pulled up and waited just for them to bring us out the wrong kind of smoothie. Not impressed, need better Communication.

Kay M

They get very busy and staffing isn't always 100% because people treat food workers like garbage, so sometimes the wait can be long, but in spite of that the drive thru staff is always friendly and my coffee is always made right and tastes good. They are doing a low reward job for even less money. Treat them with respect and kindness. Without them we wouldn't get to live our privileged lives of on demand coffee.

Casey Kinser

I don't mind the wait times. I can clearly see how busy you are and know you are humans not sonic speed robots. But yall could acknowledge the people waiting inside in line a little more that'd be great. Most of the time we stand for at least 5 minutes before someone even comes to the front counter. Meanwhile someone may be just mopping the floor instead of helping with the 30 people in line. Then when someone finally takes lobby orders that one person takes all the orders then starts making the mobile orders that popped up while taking out orders and then the person will start making lobby orders. Why is only one person tasked with front counter all the time?? If it's a matter of short staff then fine, but if someone's mopping and 2 shift leads are goofing off then it's not a matter of short staff, it's a matter of poor management. Please pay better attention to the people in the lobby we go inside to avoid the long line but I watch and the car I would've been behind is usually gone before my order is even taken inside. Seriously?? This isn't a one time instance, it's a regular occurrence here.

Danni Ross

Was going there regularly. Sometimes a few times a day for coffee both hot & iced. Last time when I was in the bathroom we were told to leave because they didn't feel comfortable serving homeless people in their community/ even though we paid for our stuff everytime.