Staples

Daria Kravets

If I could give 0 stars I would , came in to print out some menus and received the absolute rudest customer service I have ever encountered from the employee of the printing department.

Liz Grogan

Cannot say enough good things about the staff at this store, ESPECIALLY JOSE in the print shop! I came to him with a special order that needed a very fast turn around and he was more than accommodating. He spent probably about a half-hour total on the phone with me, walking me through how to make the order work. He was patient and friendly and went out of his way to make the order happen. THANK YOU, JOSE!!!

Kelli Scerbo

This Staples was AWFUL! I traveled by Uber 20 minutes from my hotel to order prints for my company event. We needed (50) 5x7 print outs front/back by the next day for our event. Two workers were not responding to customers who were standing in line as they were waiting for their orders for days. In the end, I ended up calling to check the status of my order that they ensured would be done in time & they claim the "printer" broke & they were going to call to cancel everyone's orders, however they didn't think to call first thing in the morning. No sense of urgency! This was the worst customer experience I have ever had! I traveled 40 minutes to the Staples in Hialeah & they had my order complete in 2 hours. NEVER EVER USE THIS STAPLES LOCATION!

Mafe

Sept 2021 update - see photos I come here a lot. I’m lowering to 3 stars because of the filth in this place, especially the copy center. This place looks like it hasn’t been cleaned in ages. It’s a shame 4-30-21 Update The copy area has been getting super crowded lately. The self-serve area machines may break every now and then -which happened to me recently. The closest clerks to this area are handling the customers in the long line for the copy center. This area is packed in comparison to the check-out line by the door. I was seeing more employees at check-out, some even wondering around when I think management should be sending the copy center some help. I’ve been coming to this Staples since I moved to the area back in 2017. I buy all of my kids’ school supplies here, masks, do printing, get my work supplies here as well and do quality printing for work and my son’s school projects. The print quality is impecable and they also use a special kind of paper for color prints so it definitely looks more professional. There’s a self-serve area with 3 machines that you can use to print, scan, copy. They are simple to use and you also get the same quality as if you went to the associate at the counter. Good thing to know is that Staples will price match to popular competitor. The list is on their website.