Goodyear Auto Service

Fedor Saldivia

Horrible experience! I visited this store for years, I was always its client and I knew that it is always super busy, that's why last time I decided to book an appointment online. When I was there they told me that the appointment was just a reference and that I have to wait a couple of hours to be attending. Even when I was having a conversation with my attendant and I was going to give in to drop the appointment, another employee at the front desk interrupted my conversation saying I was wrong and arguing about what the appointment email says. I was shocked and showed him that the appointment email says drop off and pick up time, but he started saying that if I said it was like that then that was fine, but he didn't care (when he wasn't the he was serving me) and that I have to wait because I don't have privileges over other clients... (the most absurd thing is that he out of nowhere started interrupting my conversation when he wasn't serving me, he had a client in front of him and stopped talk to her to start attacking me). The person who was assisting me, although I did not respect the appointment and was also telling me that I should wait those hours, but he was kind, however because of his partner I decided to leave the store, and almost a cross the street there is another company (competitor) where they attended me very kindly (although I had to wait too) and the Bill was 30% cheaper. I didn't recommend this store anymore. It is always crowded and now you know (maybe) you can have experience like I had

Drake Pasnak

This GOODYEAR AUTO SERVICE has taken of my car for over two years. I have never had a problem. I have always called and walked in and had phenomenal service done here. The tires are amazing. The staff will always be there for each customer. I believe this is the best Goodyear in Miami Florida. Come here and I promise you will never be disappointed.

Joel Camden

I am usually skeptical of auto-repair shops but I can confidently say that speaking and working with Hector and watching the staff work on my car gave me complete confidence on their work and that my vehicle is well taken care of. When they found a problem, they literally invited me to look under my car and showed me the issue and what they can do to fix it. Parts were ordered and were resolved quickly when it didn’t arrive in time. Hector was patient, polite, knowledgeable and professional with me, other customers and anyone he dealt with on the phone. I had a great experience and I will be taking both my vehicles here moving forward.

Baka Hitsuji

Helpful employees, professional and fast service. Although not related to the store service, I recommend using the store to order your tires as doing it on the website can lead to mistakes. Seems like website orders are still a work in progress.