Quest Diagnostics

Category: Medical laboratory in Van Nuys, Los Angeles, CA

Address: 14624 Sherman Way Ste 101, Van Nuys, CA 91405, USA

Phone: +18187860168

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Mildred Rosales

Jul 22, 2022

I go here for the longest, but my last visit I had the most rude & unprofessional staff I ever met. Analysa greated me with an attitude, shouting at me, kept sighing the whole time & threaten not to do my orders bc I did not prepare for it. I happen to feel sick the previous day before I had my appointment & was not able to drink & hold anything I ate or drink. So I was dehydrated. It felt like she doesn’t want to do anything or help me at all. That was the first time I encounter a staff who is so uneducated with costumer service. As a nurse I never treated a patient with such manner no matter how difficult they can be. I hope someday somebody will treat her & her loved ones the same disrespect she showed me.

Byron Aquino

Jul 1, 2022

What number do you have to dial to get through to speak to someone in an office? I’ve called 10 different locations and their automated system doesn’t direct me to a person. Pressing the option to speak to a representative only comes back with “Sorry, that’s not a valid option.” So how do I get in touch with any of the centers around me?

Violeta Viadero-Lopez

May 4, 2022

My moteher and I have both been to this particular location. Every single time the staff has been courteous, friendly and efficient. I've been to other locations and the experience hasn't been as great as here. Whenever we need to have blood work drawn (my mom's it often) we make it a point to come to this location. So far so good!

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Questions & Answers

Hi is this lab by appointment only?

Emily Gonzalez | Jul 26, 2022
Cristobal Rendon | Jul 26, 2022

Yes

I am schedule for a blood draw for BRCA and wanted to know if I need to fast for this test? If so, I need to reschedule because my appointment is at 4:30pm. Please let me know asap so I can do what's necessary. Thank you.

A Google User | Aug 26, 2018
Cristobal Rendon | Aug 26, 2018

Check the website. It's full of information, especially on this topic.

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