Archer Floor Covering

Ruth Caplan

12/8/2021 Update: I am still trying to get Archer Floors to fix their subpar installation of my floor. It seems that they do not stand behind the work! DO NOT USE ARCHER FLOORS(Springfield, OR) MY WHOLE FLOOR IS COMING APART EVERYWHERE ARCHER FLOORS INSTALLED IT AND WON'T FIX THEIR SUBPAR INSTALL! Archer Floors ruined my new luxury vinyl plank that they installed in my hallway, living room & kitchen. A number of pieces were cut too short so the green underlayment shows and there are GAPS EVERYWHERE!! Archer Floors installed luxury vinyl plank in my hallway. A number of pieces were cut too short so the green underlayment shows. Archer wanted $400 to fix their mistake!

Jadun Rojas

I had Archer install carpet in my 3 bedrooms, they had a large selection of carpet and they had me on their schedule within 2 weeks. Very happy with the service I received

Lisa Endicott

I can’t say enough about my Archer Floors experience. Great service. Excellent turn around time. Quick tear out of our old carpeting, prepped, and started the install. My wood floors are beautiful! Will use again!!

Nicole Anderson

Was referred by Jerry's Home Improvement in Eugene. When I was finally able to make an appointment which was between 1pm-2pm no one showed up. The receptionist called me at 2:30pm to tell me that the person "had a really big job ahead of mine and was running very late, and I live clear across town so it would be awhile". I left work for this appointment and had no desire to reschedule. If my time wasn't important now, I don't see why it would be in the future. They obviously knew before 2 he was running late because the job was soooooooo big, yet couldn't call me until he was 30 minutes late?? That is horrible customer service. Professionalism seems to be going down the drain along with every other value.