Address: 1592 W 49th St, Hialeah, FL 33012, USA
Phone: +13055568090
Sunday: 10:30AM–12AM
Monday: 10:30AM–12AM
Tuesday: 10:30AM–12AM
Wednesday: 10:30AM–12AM
Thursday: 10:30AM–12AM
Friday: 10:30AM–12AM
Saturday: 10:30AM–12AM
Kay Grrl
Whenever I go in person they always make sure everything is in the bag and I’m rarely missing anything. However, without fail whenever I do an online order there is always something missing. And for some reason this location doesn’t allow you to have the crispy chicken. When I order it they always substitute the order with a burnt grilled chicken. Regardless in what the order is. I guess they only want to give it to you in house or something. Do not order from this place online or from any app you will guaranteed be disappointed in your experience with them.
Claudia Guillen
Every time I order from here via a delivery app they NEVER get the order right. They never include sauces which is crazy because it should be the easiest thing. Last time I ordered a salad they gave me just lettuce. No chicken no sauce just a bowl of lettuce. Get it together
Rene TheProfessional
You can count on 2 things here. #1 Your order will always be given to you wrong #2 Employees will only speak to you in Spanish but then again it is in Hialeah 🤷♀️ Store is not kept clean, drive thru is inefficient and the bad attitude Employees are a great reflection of the management
Albert G
Pretty old and burn chicken and black beans were missing. Definitely nobody is in charge here about the taste and quality of the food.
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She says that they mistreat no one today I passed by and I was more than 30 minutes waiting and then they made me look like I was a thief of poorly cooked and served food, and the Manager should not work as a manager if not as a kitchen towel. knows how to deal with customers.
Until. Now I have never had a bad experience with tropical chicken
These are the safety guidelines pollo tropical is taking. Closed dining room seating areas.Though the situation around the virus is constantly changing, we continue to follow guidelines set by the Center for Disease Control (CDC), the World Health Organization (WHO), and state and local health regulators. Hours variations. Please call
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