Pollo Tropical

Category: Chicken restaurant in Hialeah, Florida

Address: 825 E 49th St, Hialeah, FL 33013, USA

Phone: +17863297686

Opening hours

Sunday: 10:30AM–11PM

Monday: 10:30AM–11PM

Tuesday: 10:30AM–11PM

Wednesday: 10:30AM–11PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Gregorio Santos

Jun 11, 2022

The best part of Pollo Tropical is the consistency of their Food, it's always same Tropical quality flavor, the continued innovation of their Menu is always a hit. Service at Dinner time kind slow but understandable...

Ambz L

Jun 8, 2022

The best Pollo Tropical I've eaten from. All the food was fresh and the chicken was sooo juicy, well-seasoned and not burnt! I feel like this is what Pollo Tropical tasted like when the franchise first started. The drive-thru moved smoothly, service was excellent. There is a Pollo half a mile from my home but the service and food are so terrible, drove miles out of my way to try this one. Thank goodness I did. It was worth it!

Michelle Delgado (Michi1143)

May 24, 2022

Unfortunately I have been here several times and feel like they can never get my order right. After waiting in a very very long line I am always told they are out of several items when I go to place my order. No yellow rice last time I went and no balsamic tomatoes... I could not even get out of the drive-through without going all the way through and wasted 40 minutes of my time. And the time before that it was a very similar situation and I had to return after getting all the way home with the wrong order. The manager was not very helpful and not apologetic she exchanged my order and gave it to me but was quite cold. Not the way it is supposed to be. The food is tasty I must add however this location is not the best.

Mikhala Sanchez

Apr 21, 2022

If you need to order from this location make sure to never make it online. We placed an online order that was supposed to be ready at 5:07 and didn't receive it until 40 minutes later. 20 minutes into waiting we asked about our order and found out they were ignoring all the mobile orders completely. The food might be good but it is not worth the lack of respect and cleanliness of the workers and the restaurant.

Thanks! Your review is awaiting moderation.

Questions & Answers

The worst they don't have chicken 😡😡 😡😡 is it tropical chicken or a potato chip shop ??

Porfirio Hernandez | Aug 20, 2020
Efrain Naranjo | Aug 21, 2020

That depends on the day you go, I went and crowned a chick

Do they deliver

Truth Free | Aug 21, 2018
Brenda Reyes | Aug 22, 2018

No but you can call Uber eats

Read More

Hello they do deliver to the house

Yuleisy Perez | Aug 21, 2018
ZENAIDA | Aug 22, 2018

Service From Uber eat.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places