Jeny Villarroel - State Farm Insurance Agent

Category: Insurance agency in Mountain View, California

Address: 988 El Monte Ave, Mountain View, CA 94040, USA

Phone: +16509613600

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

JENY VILLARROEL

Nov 4, 2020

I wanted to take this opportunity to thank all of my wonderful policyholders for being so kind and understanding during these difficult times and for adjusting so well to the fact that we need to be working remotely for a little while longer. I also wish to encourage you all to stay safe and healthy. We will all come out of this together. God Bless 🥰 I want to take this opportunity to thank my wonderful policyholders for being so patient and understanding during these difficult times and for adjusting to the fact that we have to work remotely for some time to come. I also want to ask everyone to stay safe and healthy. We will all get out of this together. May God bless you 🥰

Yaneth Garcia

Nov 4, 2020

Jeny and her team are super friendly, always attentive to every detail. I have never experienced such dedication from an insurance agency. I am very glad I found it.

Lauren K

Jan 15, 2019

How do you run a business if you never answer the phone or email? Wish I didn’t choose this office for my insurance.

Adora K.

Sep 20, 2017

First, how did they delete my previous review? Second, if you want to cancel your policy, you'll have to call 3+ times. I'm still not able to cancel mine after calling again and again. Also, they'll cancel your "good student discount" without notifying you, and increase your premium if you move 2 blocks away. If my review gets deleted again, I'll post this everywhere you can ever imagine. I'll make sure nobody around me chooses Statefarm.

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Questions & Answers

What factors influence car insurance rates?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Can I pay by phone or mail instead of online?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What is the difference between sending my quote and purchasing with an agent?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Why should I sign up for the Paperless Notice of Privacy Policy?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Is my payment information secure on your website?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What if I have more than four vehicles or four drivers in my household?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Can I use my check card or debit card?

Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022
Jeny Villarroel - State Farm Insurance Agent | Jun 26, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021
Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021
Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021
Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021
Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021
Jeny Villarroel - State Farm Insurance Agent | Aug 25, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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