Copart - Pasco

Raenita Deal

I loathe leaving bad reviews and try very hard to give the benefit of the doubt over & over before doing so. With that said, working with Copart has been a nightmare. When they arrived to pick up the car, we were told all we had to do was sign over the power of attorney papers and send in with the title. They sent the forms, we signed, and returned immediately. 2 weeks later, we hadn't heard anything so I contacted them to see what the update was and they informed us that we had signed the wrong forms because they were for the State of Idaho instead of Oregon. I had to contact THEM before they admitted this. Then they resent the Oregon forms. We immediately sign them and return. A week later, I contact them again and was told that we still had a document missing. I had sent everything back that they had sent so if something is missing, it is on their end. Now they tell me they will "resend" the documents I haven't sent them so it will be another week or more before we get this done. Then what will they come up with to keep from finishing this transaction? This company has yanked us around with our totaled car for almost 7 weeks now. They have the car & title in their possession but won't release it so the insurance company can payout our claim. I have spent hours sending emails, making phone calls, and trying to get through to them that we need to replace this car for our daughter to work her summer job and head off to college in 6 weeks. I am not sure who is dropping the ball in this mess but it is frustrating to get the runaround every single time we try to take care of this. Whomever is in charge of mailing out paperwork needs to take the time to make sure it is correct to save everyone a headache and more financial loss due to their ineptness.

Jason TheGreat

This place like every other copart will try and cheat you your money , no desire in helping the customer fork lift driver smashed my bought truck and manger said policy won't help nothing wasted my time and money. Thanks a lot

DAVID TRUMP

This is my favorite Copart auction. Great friendly staff and most of them have been there for years!

brandon mattson

The office and yard staff and the manager when out of their way to help me when I was picking up a vehicle. The Pasco site has been the best of all Copart yards to do business with. God bless.