Dunkin'

Category: Coffee shop in Reading, Pennsylvania

Address: 645 Penn St, Reading, PA 19601, USA

Phone: +14843342509

Opening hours

Sunday: 6AM–8PM

Monday: 6AM–8PM

Tuesday: 6AM–8PM

Wednesday: 6AM–8PM

Thursday: 6AM–8PM

Friday: 6AM–8PM

Saturday: 6AM–8PM

Reviews

Laura Pasciolla

May 6, 2022

Horrible experience! Placed an order for curbside pickup, after waiting for over 20 minutes I had to go through the drive-through. My food had been sitting for over 20 mins, when I refused the food because it was cold they reheated it!! The workers were extremely rude, no apology at all. After arguing with them they finally made me a new order. Absolutely ridiculous! If you want a good meal don’t waste your money or time at this disgusting location.

James O'Brien

Mar 8, 2022

The place is very happy go lucky they're efficient at what they do as far as coffee goes I'm not sure about sandwiches I was able to get my coffee quickly and sit down at a table without any hassle the workers are in a very good State of mind for all the people that they have to deal with everyone's kind of humorous including the patrons it's a good Dunkin' donuts for a small establishment. I've been there before and I'll be there later have a nice one at Dunkin' donuts

Kat Bisher

Feb 11, 2022

Never had any issues with orders until today. First order was wrong, missing coffee and donut. And then when order was placed again they sent the wrong donut. When we called the store, they said it's because they didn't have that donut. So they take it upon themselves to just replace it themselves. I was not contacted in any way about them not having what I wanted. Plus, the lady on the phone was very rude.

Aubreyt1001

Jul 23, 2021

Didnt give me receipt had to ask, got a latte which comes with whipped cream, they didn't put it had to ask. Not friendly staff. Busy. Crowded.

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Questions & Answers

Why does this place suck so bad with customer service. There a whole bunch of racist black women that work here that hate actually doing their job and dont know the difference between medium coffee and a small coffee.

William Rhone | Jan 3, 2020
samuel croney | Jan 4, 2020

In this life, we'll run into ignorance in all races. We must learn to be mature and not fall in traps, allowing them to have power over us and mess up our day. Not to say that this behavior is right of this person. We never know their life is like, what they're going through or how they were raised. Don't return to this Dunkin, but please remember don't allow others to steal your joy, it gives them power and they've succeeded and your day is in misery, ( you lost and they won.)

Are you guys hiring by any chance?

Ashanti Stouffer | Jan 3, 2020
Peggy Hoster | Jan 4, 2020

I THINK I saw a sign on their door 4 hiring about 2 wks. ago.

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Are you guys hireing

Jasmine Holifield | Jan 3, 2019
Rodolfo Reyes Jr. | Jan 4, 2019

Place needs a number posted

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What are the Covid safety practices like here?

People are asking | Feb 9, 2021
Jessy | Feb 10, 2021

I normally use the drive thru to avoid going inside due to covid. I'm not sure what their safety practices are.

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