Home Instead

Category: Home health care service

Address: 1006 Stewart Dr, Sunnyvale, CA 94085, USA

Phone: +16506919671

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Laurie Miller

Apr 26, 2022

The agency is extremely responsive, flexible, and open to feedback. They try very hard to match people up with their clients. The caretakers really do just that - care - about my parents. They're lovely.

Alice Kozar

Feb 10, 2022

Home Instead was a "life saver"! When an urgent healthcare need arose, we contacted their Office and immediately were reassured that appropriate 24/7 care could be started and provided for a week or more, with a flexible schedule toward the end of the requested service. Talk about a "dream come true", AND, they delivered!!! The caregivers were competent, kind and genuinely caring, honored our personal requests, and totally complied with Covid precautions. The weekly schedule appeared almost seamlessly with service reduction as our care needs decreased. We recommend Home Instead unequivocally to anyone who has sudden or long-term home care assistance needs. Their caring and management are exemplary! THANK YOU ALL!!!!

Alan Cleland

Jul 29, 2021

I have been a client of Home Instead, Sunnyvale, for nearly two years, long enough to know them well. Their caregivers are superbly trained, kind, courteous people. This is especially important to me as my condition deteriorates. My frequent experiences with owner Michelle Rodgers, from day one, have always reinforced my total confidence in them. I have decided to age in place until the end, and Home Instead is the right partner for me to have.

Barrett Bowers

Apr 28, 2021

We had Home Instead Care for my Elderly Mom for almost 3 Years. The Business Management experience was excellent, and they were adaptable and open to helping me implement my Care vision. More importantly their great Caregiver Teams kept my Mom Happy, Healthy, and Safe at Home, even during the COVID-19 Pandemic! Thank goodness we had Home Instead helping us. I'm not sure what we would have done without them...

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Questions & Answers

Do your CAREGivers receive training?

Home Instead | Aug 25, 2021
Home Instead | Aug 25, 2021

Yes. During our onboarding process CAREGivers spend approximately 15 hours in the classroom. We have subjects that are required by Department of Social Services and by our Franchisor, Home Instead Inc. to complete before assigning a CAREGiver to a new shift.

Can CAREGivers provide transportation?

Home Instead | Aug 25, 2021
Home Instead | Aug 25, 2021

Yes they can provide transportation for errands, appointments as an example.

Does it cost more on the weekends?

Home Instead | Aug 25, 2021
Home Instead | Aug 25, 2021

We do not surcharge for care over the weekends or over night.

What are your shift minimums?

Home Instead | Aug 25, 2021
Home Instead | Aug 25, 2021

Our minimum shift is 3.5 hours and 12 hours in a week.

What are your COVID testing/procedures?

Home Instead | Aug 25, 2021
Home Instead | Aug 25, 2021

We strongly recommend that essential employees follow the county guidelines. Our county is recommending monthly testing. Our CAREGivers also have to monitor their temperature on a daily basis and have to respond to a series of questions before each shift.

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