Lithia Chrysler Jeep Dodge Ram of Grants Pass

Windy Tatom

The service department is totally inadequate and needs someone to come in and show them how to prioritize so they can offer a good customer experience. Waiting for 3 hours for an oil change and then being forgotten while waiting is not good service. Unfortunately adding the option for free oil changes when you purchase a car is contracted through Lithia. They really should make every person feel important whether it's an oil change or something bigger.

Shawn Waldon

My sales person was great as well as the person handling the paperwork. Where the problem lies is the fact I had to come in and redo the paperwork due to financing issues. Why would you tell a customer that they were approved and can take there new vehicle without having the loan approved? I would rather wait to make sure everything is in place rather then being told I'm good and then have my car ripped out from underneath me. When all the dust settled they were able to get a loan for my business to purchase the car.

Rebecca Flynn

Lithia is a great place to buy a car. Jeremy was very personable and helped me find the perfect minivan. I almost bought a Dodge Caravan but ended up getting a newer Chrysler Pacifica. This car drives like a dream, and I'm very happy with the extended warranty they gave me. If you're looking for a new or used car, come see Jeremy. He's very professional and understanding!

JC Klotz

Everything about the purchase went smoothly. Errett was very easy to work with, he took the time to let me get a great feel for the Tacoma I purchased, and worked with me every step of the way! I LOVE MY TACOMA!