Neville Place at Fresh Pond, Assisted Living & Compass Memory Support

Category: Assisted living facility in Cambridge, Massachusetts

Address: 650 Concord Ave, Cambridge, MA 02138, USA

Phone: +16174978700

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Martha Williams

May 13, 2021

We have had a great experience with Neville Place. My dad has been a resident of the Compass memory support wing in November 2019, and my mom moved into a traditional apartment in April 2021. I have found the staff at every level to be caring and responsive. The food is good and the facilities are very nice. I am so appreciative of the quality of life that Neville makes possible for my parents.

Vanessa Vasquez

Dec 7, 2018

I am extremely appalled by the choice of staff at this facility. One of the staff posted a video via social media having a grand old time smoking marijuana before her shift. The women continued to record herself intoxicated trying to help a resident get off of her hospital bed, ALL OF THIS IS BEING RECORDED ON SOCIAL MEDIA BY THE WAY! She seemed to be way more interested in recording the resident struggling to get out of bed then doing her job and helping the resident! What happen to patient privacy? Pictures of this women are posted all over the internet not quiet sure how she landed a position with this facility but that behavior should not be tolerated in this environment. How will any family feel comfortable leaving there loved ones with weed smoking CNA's that record themselves on the job! I feel so bad for the resident in the video. Unbelievable !

Anthony Lamacchia

Oct 24, 2017

My family's experience with Neville in 2017 for the care of my grandparents was absolutely wonderful. They truly care about their patients and treat them like they are family. From the time my grandparents arrived at Neville to when they past on, I saw the quality of care such a high level, even higher than I hoped for. I strongly and wholeheartedly recommend Neville to anyone needing mursing care for a family member.

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Questions & Answers

My Mom is still in her house. Could you assist with her move?

Neville Place at Fresh Pond, Assisted Living & Compass Memory Support | Aug 25, 2021
Neville Place at Fresh Pond, Assisted Living & Compass Memory Support | Aug 25, 2021

Yes, we can! We have a lot of experience coordinating efforts with professionals and families to ensure a smooth move to Neville Place, even from out of state. Please give us a call to discuss your situation. We can put you in touch with a move manager who can help with purging, donating items and packing up your Mom’s house. We can also connect you with a reputable moving company to bring your Mom’s things here.

Do you have parking onsite?

Neville Place at Fresh Pond, Assisted Living & Compass Memory Support | Aug 25, 2021
Neville Place at Fresh Pond, Assisted Living & Compass Memory Support | Aug 25, 2021

Yes. We know parking in Cambridge can be tough, but we have visitor parking spots available in our back lot right behind our building. Feel free to use them when you visit us! We are conveniently located within a senior campus setting just past Neville Center Skilled Nursing & Rehab. We share the parking lot with them.

Are you close to public transportation?

Neville Place at Fresh Pond, Assisted Living & Compass Memory Support | Aug 25, 2021
Neville Place at Fresh Pond, Assisted Living & Compass Memory Support | Aug 25, 2021

Yes! We are conveniently located at 650 Concord Ave in Cambridge just off the Fresh Pond rotary accessible by public transportation. The closest bus stop is right at the end of our driveway! Bus Route 74 originates in Harvard Square and travels along Concord Ave through Cambridge and Belmont, ending at Belmont Center. It runs all day and into the evening. The bus schedule for our stop can be found here. Also, we are just 1 mile from Alewife Station on the MBTA red line.

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