Dunkin'

Category: Coffee shop in Plano, Texas

Address: 2001 Coit Rd Suite 321, Plano, TX 75075, USA

Phone: +19729859994

Opening hours

Sunday: 5AM–12AM

Monday: 5AM–12AM

Tuesday: 5AM–12AM

Wednesday: 5AM–12AM

Thursday: 5AM–12AM

Friday: 5AM–12AM

Saturday: 5AM–12AM

Reviews

Chanel Matilton

Jun 27, 2022

Zero stars if possible. Stood in line for several minutes with no other guests in the store, the lady was on the phone and said the man would help me. I ordered my bday drink, received wrong drink. Ordered powdered munchkins, they were stale, never had a stale munchkin before, it was pretty bad. He fixed my drink, with an eye roll. I told the lady I wanted a refund for the munchkins, she said the man would help me, he said how? So she refunded my munchkins and proceeded to keep the sales tax that I paid. I pointed it out to her, i was charged 2.70. She tried to keep the .20 cents. Will never go back to this location.

Mustafa Đerahović

Mar 27, 2022

Coffee and ice cream are delicious, but the place is not very clean.

Emily Hicks

Feb 11, 2022

Locally owned Duncan Donuts and is horrible. First time I went here I had to wait 5 minutes before the person working finished her cell phone conversation to come around the counter & take my order. Next time I came here I thought they had white mocha syrup but realized once my order was made they don't & only have mocha syrup. I explained that I didn't realize it would be mocha, never touched the drink made and asked for a different iced coffee. She then tried charging me for the other coffee saying it was my mistake & not theirs. I was shocked b/c it's literally an iced coffee but she finally said ok and didn't charge me. The other girl behind the counter complained the whole time while making new my drink saying it was my fault to her manager. Then once I get home to eat my donuts I realized they gave me the wrong donuts! I call them to say my donuts were wrong and I want to come back to get the correct ones & verify they have what I'm coming back for. The lady tells me to keep my donuts & come back tomorrow but I told her I'm coming back now. Once I arrive back, I show the lady the donuts bought were wrong b/c I didn't want them giving me anymore problems, she takes the donuts back and then gives me the correct ones. No place takes food back like that and I got this weird feeling that she planned on putting the uneaten donuts back on the shelf. I'm also 9 months pregnant and just the overall rudeness from the workers at this location was very sad.

Candace Collier

Mar 16, 2021

We come every Sunday morning and always have a good experience. This is one of the few locations that carry the Apple Spice donut! Be sure to support this family owned franchise.

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Questions & Answers

Do they have WiFi?

Marisa Chavez | Jul 19, 2019
Martin Navejas | Jul 20, 2019

Yes

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Does this location have drive thru?

Nina Callahan | Jul 19, 2019
baxter drive | Jul 20, 2019

No drive thru

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How come we can't order Donutz till 11:45 am thru Grub Hub? I wanted to order a few dozens for the company and have them delivered to our office using Grub Hub to help pre-mote both businesses not that you was asking me to.

Ricky Rodriguez | Jul 19, 2019
Ninja Barbie | Jul 20, 2019

It is because that is the morning rush period. They do not offer grub hub ordering during that time.They would not be able to pay attention to large orders coming in due to large volume of guests in store at that time. Call the store, or stop by 24 hours ahead of time, and they are always accommodating to place a special order for you to pickup. You will set your pickup time when placing your order, and pay ahead of time. Your order will be ready, and waiting for you at pickup counter. Thus, permitting you to be able to skip the line. Hope this helps.

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