Home & Hearth

Rick Fadden

Excellent Product, Knowledgeable Staff, Excellent Customer Service, Actually helped a Good Friend of Mine ( who is a previous customer of theirs) solve a problem in a manner that was Far Less Costly than anticipated. Thank You 👍🏻 👍🏻👍🏻

David Swett

Had them completely go through the stove and change combustion motor on Monday. Turned stove on today and very strong smell of smoke in the whole house now strong enough to make eyes water. Was just told 1 week before someone can come back and look at it. Not a happy customer at this point.

Rich Stevens

I purchased a Harman pellet stove here and the sales support was outstanding. After one year, I ran into a problem with the igniter failing. I was unable to manually light the fire. When I contacted the dealer, I was told about a two week lead time for service calls. Given that the stove was not working, I felt this was not acceptable. After posting my original review, Harry Fallon reached out to me to explain an update to their service policy. Effective next season, they will no longer perform stove cleaning service during the heating season. This will free up their service techs to repair stoves which is far more critical than simply cleaning. I had performed a cleaning during the summer on mine and hopefully everyone will follow this approach. I changed my review based upon the store's very quick and responsive action to my concerns. I would strongly recommend them for your purchase.

Dawn Melanson

The gentleman that came to fix my Harmon stove was extremely nice & sociable. He explained all the repairs in detail to me as he installed each part. I was quite surprised how knowledgeable this young man was!! He did an excellent job & cleaned up using a shop vac. I couldn't be any happier w/ the service. I bought the stove at Home & Hearth 15 yrs ago & it's running like it's brand new again! Thank you for your continued service!!!