CareOne at Wilmington

John Gillette

I was happy to see a very clean and welcoming community when I went to visit a family member. The receptionist was friendly, and very helpful. The common areas were well maintained and again very clean. Overall a very good experience!

John Lucci

It was great to see Franny Googles. The staff was friendly and the systems in place for visitors enable security for the residence and staff.

Bruce Fuller

We have had both my parents at Care One for over 3 years now. The staff is so caring and helpful. They have learned just how my parents like things and make all efforts to please them. We couldn't be happier with them!

Diana Villemaire

My family and I had a terrible experience here with my mom, who was sent to CareOne for short-term rehabilitation after an emergency surgery due to cancer complications. The administrative staff did not follow through with any of their responsibilities. My dad, my sister, and I were up to visit every day, and we could not get answers from anyone. I feel so badly for patients who are stuck at CareOne with no family members nearby advocating for them, especially the elderly who at times cannot effectively advocate for themselves. The medical staff were kind but definitely understaffed. My mom had a bedsore and was left at times for 30 minutes waiting for someone to change her bedpan because staff members were stretched so thin. CareOne discharged my mom with little notice and did not get anything set up at home for her. They promised us that they worked with the insurance company to order a wheelchair that would be sent to her home before she was discharged, and it didn’t arrive until days after she was discharged. I had to go to the local medical supply store the day of her discharge to purchase a wheelchair and a ramp out of pocket in order to get my mother into her house. Once my mom was discharged home and worked with visiting nurses and physical therapists, her conditions improved immensely compared to CareOne. If at all possible, I recommend avoiding this facility.