Equinox Dartmouth

Cameron Bennett

Equinox Dartmouth team has been nothing short of extremely welcoming, encouraging and supportive! I never thought I would love working out but this gym changed that!

Matthew

Nice facilities but terrible culture. Signed up as part of a free 1-month promotion. The salesman sold us on unfulfilled and inaccurate promises. He said we could freeze for free (actually costs $30/mo). Said we could cancel for free at any time (you cannot cancel in the first year unless you move 25 miles away). I even checked the agreement when signing up, and it didn't state it. Said we could get a free 25 min massage (tried to book but they wouldn't let me). Said we could get 15% off but when we requested code, they never sent it. Said we would get three free personal training sessions, but you only get a fitness assessment and a single session. The trainer then tried up-selling and charging me $1,380 for 12 sessions as they keep your card on file. When working out, I repeatedly went to a machine only to have someone on their phone standing in the distance say they are using it. Was kicked off machines three times by trainers that "needed them" for sessions. The salesman that closed me and the trainer would walk by me and not even say hi. When I tried to cancel, the only helpful person was the concierge and I had to show that I was moving with a bank document. The sad part is that the facilities and locker room are very nice. Small sauna and steam room but really enjoyed them. Nice amenities likes kiehls, shaving cream, and razors. Lots of lockers. The fitness and yoga classes were awesome, especially Todd's. Overall they don't treat you like a valued customer and constantly try to get more money from you.

Mike Worhach

Love this place! Have been a member since 2010, live nearby and as a result frequent often. The staff, facility, equipment, cleanliness，classes and overall experience encourages me to get there as often as possible. Saw a few mediocre reviews and was shocked as it was totally opposite my experience. I am often greeted with warmth and professionalism whenever I enter Dartmouth and find it hard to believe some people may have had anything but a great visit. Not sure what is better out there！ Last couple years with Covid making gyms a risk, this place was impeccable and safe with their cleanliness and protocol. Needless to say I am a fan and appreciate all they do to make my visits the Best!

RA Dawson

The BEST gym in the country. I was a member for years until I relocated. I miss this gym so much! Extremely professional, innovative and hard working trainers (these trainers are no joke-they know how to push you to the next level), state of the art equipment-- a far cry from the gym we're currently using. People are there to work out, nothing more and nothing less. It literally makes me sad to be away from Equinox. We miss it! Thank you for your excellence!