Tri-Cities Battery Tire Pros

Rebecca Satter

Made an appointment at 9am two days prior for an oil change, confirmed the appointment via email with Scott. Dropped my car off at 9am and asked the gentleman at the front desk what time I should pick it up and he said it would be done by 11am. No problem. I do have to work all day so the amount of time it took wasn't an issue, but since I did have to arrange a ride back to Tri-Cities Battery to pick up my car I needed to know how long it would take. Left my car there and was picked up to head back to work. Then I was dropped back off around 11:10 am and my car hadn't moved. Went inside and asked what happened, they said they are short staffed. No phone call from any of the employee to inform me the time frame I was quoted changed, nothing. Got a shoulder shrug and a sorry. Needed this to get done today since we are headed out of town in the morning and I do have to work all day today. Exactly why I made the appointment to begin with. Communication is key to any business and things happen, I get it. But to not contact a customer who left their car and specifically said they'd be back to pick it up at the time they were quoted is complete laziness. Not the type of people I want touching my car.

Kandi Jaramillo

Not good. Seem money hungry. Like they don't care, have no compassion. $167.00 was my quote to check to see if a fuse is out or something else wrong! Never going there again, nor will I refer anyone I kno to go to them.

Jameson C (2018Gemini)

Very helpful and friendly staff. Would recommend for your next tire or battery replacement.

Sofia Rosselet

WONDERFUL EXPERIENCE!!! I called Friday morning to schedule my alternator to be replaced after making multiple calls around town to locations that couldn't schedule me in till two weeks later. Tri-Cities Battery placed an order right away for an alternator for my car to ensure it would arrive by Monday so they can get me in by Tuesday. I dropped my car off and they needed to work my car in when they had time, which concerned me since I needed to work. They offered their shuttle service to drop me off at home and bring me back when my car was done. Incredibly convenient and unexpected! They called me a few hours later after they performed a diagnostic test on my car that showed I did not need to replace my alternator or my battery. It was great news and I'm so thankful they did not try to take advantage by charging me for a service my car did not need. I am above and beyond satisfied! I will take my car to Tri-Cities Battery for all my auto needs and recommend them to everyone.