Petco

R. PMat

The store is clean and we'll organized, the animals look healthy and they have a good variety of dog food for my dog that only eats limited ingredients food. However, I give the 3 stars because it's tedious, to say the least, when you want to checkout: you have to give phone number, donations are required since the "no thanks" button doesn't even work and the cashier even seems shocked when I declined to give my phone number, that's personal information, I just don't want to share it in the middle of a store. I miss the good old times when you went to a store and paying was the only requirement to purchase something.

Stephanie Walrod

I’ve gone to Petco’s groomer service several times. It’s not ever my first choice in groomers, but I do, or did use them as a back up. Unfortunately every time I’ve gone there has been a small problem here or there. Such as having my pets face cut uneven, or cutting her hair too short, or cutting hair in places that I specifically specified not to, or missing a claw when clipping them. Now these problems are to be expected when using a company such as Petco or Petsmart for grooming. However, it is unacceptable for them to cancel your appointment, with no prior phone call or exclamations on why they are canceling it and just sending you a “text message notification” confirming your cancellation without an exclamation why. So as one does, I called them to see if it was a possible mix up and to ask for an explanation on why my appointment has been canceled and why I didn’t receive any type of phone call prior to the cancellation. The reason why they canceled my appointment because they lost a team member. I asked why I didn’t receive a phone call to inform me that my appointment was being canceled, and her exclamation was ”I’m sorry, there’s just too many apartments to call to inform about the cancellation.” I understand that stuff happens from time to time that is out of your control and I understand that you may be short on staff. However, it is your responsibility as a business to call each and every appointment and let them know about the unfortunate inconvenience of their appointment cancellation, even if you have to leave a voicemail, it is your responsibility. This is something that can be done while you are making the cancellations and marking them off as you call each person. This reflects you and your company in many way. It shows that you don’t care about the people who use your business enough to have the type of relationship that even the smallest bit of respect for them.

Ashley Kenne

The girls in the grooming salon are very sweet and welcome me and my two dogs happily. They cut their nails very well and properly with out nicking thier quick.

Roger Chick

Great people, very nice to our dog. Her nails came out awesome! Definitely bring your dog there