Address: 85 River St #16, Waltham, MA 02453, USA
Phone: +17814721472
Sunday: Closed
Monday: Closed
Tuesday: 11AM–6PM
Wednesday: 11AM–6PM
Thursday: 11AM–6PM
Friday: 11AM–5PM
Saturday: 11AM–5PM
Brian Fitzpatrick
I was disappointed when I attempted to return a $130 protection filter that didn't perform to my expectations and was then told that they do not accept returns. Really? In 2022? There is no sign in the store that mentions anything about all sales are final (nor on the receipt, I checked) - but apparently they are. Is there any wonder why Amazon is crushing out of touch businesses like this? The manager also lectured me on why I shouldn't be using an ND filter in combination with the protection filter. I told him I had no issues with any other clear filter I've used on my other lenses - and I shoot a LOT of photos and video so I know what I'm talking about. If you weren't supposed to do that, why would the filter have threads on the front to accept another filter?? For $130, it should be flawless - it isn't but I'm stuck with it now. Giving it 2-stars because the people there are nice enough, but the strict "no return" policy is not worth the risk of buying anything there.
Concepta McNamara
Every experience I have had at this store with any of the workers has been excellent- wish we had more businesses like this - Thank you for caring as you do...CMcN
Fang Liu
I drove for 30 minutes to the store because of its high rating online. I need some advice to buy a camera for my upcoming trip. First I spoke to one of the staff members, apparently he didn't have much basic knowledge. After I waited for another experienced guy for 20 minutes, he gave a quick instruction to the inexperienced staff without heeding me any attention like I was air. Unfortunately the other guy still didn't have much clue, I left empty handed. I was able to find more info on Google, it really makes me wonder why so many so called camera stores are no longer in existence.
Lisa Thompson
Purchasing expensive camera equipment requires careful consultation. I came to Newtonville Camera to purchase a telephoto lens for my budding photographer son, who also happens to be on the autism spectrum. After discussing his needs and wants with Joshua Lavine, a recommendation was made for a particular Tamron lens. It was a big investment, so I went home and did some research. After reading glowing reviews for this lens, I purchased it from Newtonville Camera. We have been so pleased with the product and the results! It was very reassuring to have staff expertise and guidance from Mr. Lavine. I’ve also had my son’s camera cleaned there. Exceptional service and quality products – you’re in good hands at this specialty store!
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Hello Robert, we hope that you any your family are well. We do process single-use Kodak 35mm film cameras. Bring us your camera and we can make prints - and / or scans to USB. For developing and printing to 4x6 photos and scanning to basic JPEG files on a USB drive, it is just about $37 (before tax). Out turnaround times are about a week, depending on how many rolls you have (longer with more than a couple of rolls). For more information, please call us at (781) 472-1472 or come on down to our location at 85 River Street #16, Waltham, MA 02453. We're open Tue-Thu from 11-6, Fri-Sat from 11-5, and closed on Sun-Mon. As a locally owned, independent family shop - we appreciate your inquiry and your business. We look forward to seeing you in the shop soon. Stay well!
Unfortunately, we do not have the facilities to repair film cameras. Try reaching out to Optech in Andover, MA - (978) 494-6522. As a locally owned, independent family shop - we appreciate your inquiry and your business. We look forward to seeing you in the shop soon. Stay well!
Hi Stan! We hope that you and your family are well in this strange time. Unfortunately, we are unable to remotely diagnose camera issues, but we'll be happy to look at it if you would be so kind as to bring it in to us. If the camera is broken, we can give you a time and cost estimate for repair - if repair is possible on that model. For more information, please call us at (781) 472-1472 or come on down to our location at 85 River Street #16, Waltham, MA 02453. We're open Tue-Thu from 11-6, Fri-Sat from 11-5, and closed on Sun-Mon. As a locally owned, independent family shop - we appreciate your inquiry and your business. We look forward to seeing you in the shop soon. Stay well!
Hello Jeff, I hope that you and your family are well in this strange time. Unfortunately, we are not able to repair slide projectors, and I am not aware of anyone providing service for them. As a locally owned, independent family shop - we appreciate your inquiry and your business. We look forward to seeing you in the shop soon. Stay well!
Hi Robert, we hope that you and your family are well in this strange time. The answer to your question depends on the issue with your DSLR. If your sensor needs cleaning, please bring us your camera, charged battery, and attached lens. Our sensor cleanings are $75 and they take two business days. For more information, please call us at (781) 472-1472 or come on down to our location at 85 River Street #16, Waltham, MA 02453. We're open Tue-Thu from 11-6, Fri-Sat from 11-5, and closed on Sun-Mon. As a locally owned, independent family shop - we appreciate your inquiry and your business. We look forward to seeing you in the shop soon. Stay well! Edit: Hi Evan, I am unable to reply to your reply directly, so I'll include the answer to your question here. The answer is maybe - if there is dust on the mirror or rear of the eye-piece. Otherwise it may need to be sent in for disassembly and further service.
Hello, I hope that you and your family are well in this strange time. We care deeply about the health and safety of our team, our families, our clients, and our community. So we follow all the safety practices. Please see our detailed list here: https://newtonville.camera/covid19/index.html
Hi Susan! I hope that you and your family are well in this strange time. Yes, you can crop your photos when you order via our website. After you submit your photos to our website - as you order each photo - you'll be able to specify size, surface, and then also manipulate the magic blue box to potentially recenter or crop your photos. However you leave the magic blue box - is how your photo will be printed (we have no way of making corrections after the fact). Please note that if you are ordering multiple sizes of the same photo, you may need to crop each size. Alternatively, you can also do everything you can do on our website - on our easy-to-use kiosks in our store. And you may order photos at our kiosks from your smartphone, memory card, optical disc, flash drive, etc. Please note that if you're printing photos that were sent to you via email, text message, or downloaded from social media - the photos may not have enough information to make a print. Thank you for your business!
Hi Barbara, I hope that you and your family are well. If you go to our photo ordering website:
Hello Harry, for repairs of film cameras we recommend that you speak with Sanford Camera Repair in Arlington, MA: +1 781 648 2505. If you decide that is not cost effective to repair the film camera, we do sell pre-owned film cameras.
Hi Paul, our main brands are Canon, Sony, and Nikon. Unfortunately, we do not carry Panasonic. For comparison, you might want to look at similar cameras such as Canon Powershot SX70HS, Sony Cybershot RX10, and Nikon Coolpix P900 - all of which are currently in stock and on display at our store. Thank you for your inquiry and I hope that we'll see you soon!
Hi William, you can submit photos for printing - at our website: https://newtonville.camera . The turnaround time is typically one to two business days, depending on the size of your prints and the quantity. Please note that our photofinishing lab is not open on the weekends so no orders are printed on Saturdays or Sundays. For more information, you can give us a call at (781) 472-1472 during our business hours, or please bring your photos to us on a memory card, USB flash drive, or an optical disc - and we can submit your order on our sit-down kiosks in-store. Thank you for your inquiry and we hope to see you soon!
Hi Melvin, we would like to tech a course on Lightroom, but do no have anything to announce at this moment. One of our experts does do one on one training, including with Lightroom. Give us a call at (781) 472-1472 and ask for Joshua! Thank you for your inquiry. We hope to see you at the store soon!
Hi Diane, we facilitate many, many repairs with the original equipment manufactures (Canon for example). We do not repair cameras on premises. Please stop by with your camera and we'd be happy to diagnosis it, and give you an estimate for the cost and turn-around time for repairs. Or, for more information, please feel free to give us a call at (781) 472-1472 during our business hours (Mon - Sat: 10 am to 5 pm & Wed: 10 am to 7 pm).
Hello Mr. Ostroff, the Olympus SP-500 Ultra-Zoom was announced on August 29th, 2005 and has been discontinued for more than a decade. We do not carry that camera. Thank you for your inquiry and please let us know if we can be of any further assistance.
Hi Jane, we can facilitate the repair and servicing for Nikon, Leica, Canon, Promaster binoculars. Thanks for the inquiry!
Yes
Hi Ammy, we both can diagnose digital camera problems and we do purchase pre-owned equipment. Bring your items to our store and we'll be happy to take a look. Thank you!
NVC Online printing is back! Order photos in your slippers! Order photos from your smartphone or tablet! Click here to see what we can print for you. https://newtonville.camera/online_printing/index.html?gp
Hi Mr. DeStefano, we do purchase used equipment. The value would depend the condition of the equipment, our inventory, and the market. Unfortunately, we are unable to provide a quote without seeing the items. Please feel free to bring us the items for evaluation at your convenience. We are open Mon, Tue, Fri, & Sat from 10 to 5; Wed & Thu 10 to 7. Best Regards!
NVC Online printing is back! Order photos in your slippers! Order photos from your smartphone or tablet! Click here to see what we can print for you. https://newtonville.camera/online_printing/index.html?gp
Hello Pak, we do rent equipment, but not for the Micro 4/3 system. Mostly just Canon and Nikon full frame compatible cameras, lenses, and flashes. Best Regards
Hi Lj, we have added to our website a page about classes. Check out: https://newtonville.camera/courses for more info. Thank you!
Hi Judy, our new phone number is 781-472-1472. Best Regards!
Hi Eric, yes, we opened May 29th, 2018. Our phone number is 781-472-1472. Best Regards!
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