Address: 2624 Midway Rd, Carrollton, TX 75006, USA
Phone: +12144314722
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Keisharene Santiago
I was very very disappointed in the behavior of long John silver today Sunday July/10/2022 . I made it to the line approximately 8:57 pm at the drive thru. It was a truck there waiting almost 7 minutes before he pulled off. I'm unaware if the African American ladt served him are rather she was trying to clean up before 9!and hurry up in clock while leaving customers at the drive through. The employees are not supposed to leave a line when they where already in line before 9 pm. A lady name Courtney was behind me . Courtney also gone to file a complaint on this African American employee whom was so so rude. I left my car at the menu at the drive through walked up to the window banged on it she was cleaning shouting she's closed. The behavior was very unprofessional and not acceptable. The employee was in a hurry because she had someone waiting on her outside. We where denied service because obviously this employee doesn't want to work and treated us with disrespect. Long John silver owe me a meal for this misconduct. I would not refer this location to anyone if they hire employees who treat customers unfairly. Refuse to serve them because they ready to close up early before 9 pm
Carrie Pendleton
This is the 2nd time this has happened to me in less than 2 months. Pulled up to the drive thru (with 3 cars in front of me who I guess already placed their orders) and asked the woman to give me just a moment to order after she greeted me. She said to give my order when ready. In less than a minute, I gave my order with no response from her. Sat there for about 5 mins and watched the car in front of me back up and leave. Said really loud that I was ready to order and still no response. Car pulled up behind me. After about another 5 mins the car behind me backed up and left. Said really loud again that I was ready to order and still no response. Another car pulled up behind me. I yelled out again that I was ready to order and still no response. I pulled up to the window thinking the intercom system was down. I saw her standing close by and waved for her attention. Instead of acknowledging me, she walked over to the register and was obviously taking a person's order. She opened the window and I explained that I pulled up to the window because I sat there for about 15 mins yelling out to have my order taken and I thought maybe the intercom was down. She tells me, "No it's not down I just took the guy's order that just pulled up. So can you pull back around to the intercom." I just left. Was not going to wait in a line again to be ignored a third time. Should be no stars. Worst customer service that I have ever had. Needless to say this is the same person who did this to me the first time. After waiting for 20 mins and being the only person in line she finally took my order.
Tim Kraushaar
I had pretty much given up on Long John's after eating at other locations. Old tasting or greasy food. This location was the best I have had in a very long time. Granted it was 4:00pm but the food came out hot and fresh.
Michael Duke
Today the food was not as good or seemingly as fresh as usual. The fish and chicken were moist and tasted ok but we're more greasy than I usually get here. The rice was over cooked quite a bit but surprisingly I was ok with it. Not an unpleasant meal but not the experience I expect from multiple visits.
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