Address: 110 W Washington St, Indianapolis, IN 46204, USA
Phone: +13178228385
Sunday: 7AM–3PM
Monday: 6AM–7PM
Tuesday: 6AM–7PM
Wednesday: 6AM–7PM
Thursday: 6AM–7PM
Friday: 6AM–7PM
Saturday: 6AM–7PM
B Wilson
This place smells wonderful because of all the breads and pastries. Their Agave lemonade is my favorite and that's the reason that I joined the unlimited sips club. They also have a great tasting decaf coffee.
Trey williams
This place sucks soooooooooooo sooooo bad ! It's horrible . We order from here everyday catering 10-20 meals and it has never once showed up on time , never once been ready upon arrival or has it ever been completely 100% correct after getting it back to our facility . Spent about $6,000 over the past year and we have never been satisfied not even once ! I get they are short staffed but we are putting these order in the system days in advance . As of today we have waiting 30 min so far in the lobby after confirming it would be ready at 9:30 . I have tried time and time again to relay to management that they should be quoting a more accurate time for pickup . Waiting 30-1 hour is just absurd and I can't even believe y'all are able to afford to keep the doors open . Extremely disappointed to say the least . Get it together!!!!!! Update: after waiting 1 hour and 3 min I finally retrieved our order . Was missing 4 of the 11 meals and she refused to speak with me and told me I was banned from her store . She was also arguing with 2 door dash drivers at the time telling them the exact same thing that she would get everyone's name and have a lifetime ban !? I wished the lady a better day and left the store to call corporate immediately! She is clearly having a bad day and yes they were extremely busy but this is a everyday thing with this location .
Jason Couey
I ordered dinner at 5:30pm. Limited menu and out of bread. How do you call yourself Panera Bread if you don’t have bread. Poorly managed and staff is rude. I don’t blame the staff because I only witnessed two people in the store. Probably overworked and under staffed. The bowl of soup that cost over 6$ was a teaspoon. Also when I ordered, they kept asking me if I wanted to order a drink. I don’t understand why since the drink machine did not work.
Taryn Sims
I wanted to love this Panera as much as I love all other Paneras...but this was just a sad experience. The line was incredibly long so I wanted to use the kiosk. Nope, the kiosks were down. Okay, so I did the "Order to Table" option on the app. Waited 25-30 minutes, still no food. Our friends that arrived 10 minutes after us and waited in line had already received their food. I went up to the counter to ask what was taking so long, and they asked what I ordered, as my name wasn't on the screen. Magically, the guy said my name was now the "next" order. Okay, great. Wait 5 more minutes and they bring the food to our table. I ordered a baguette as a side. Nope, they gave me an apple. They gave me this TINY salad - this is a half salad bowl and it's not even HALF full! Seriously? Not even remotely worth the $5 a half salad costs. It was gone in about 4 bites. I also asked for no cucumber, pickled onions, extra arugula - tons of cucumbers, no pickled onions, barely any arugula (or anything else, for that matter). Nothing was completed the way I ordered. We had now been there for almost 45 minutes and had a meeting to get back for, so I had no time to ask for them to remake it. After how long our food took in the first place, I couldn't risk it. The only reason I gave this location 2 stars instead of 1 is because the French onion soup was great. That, at least, lived up to my expectations.
Thanks! Your review is awaiting moderation.
No
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.