Panera Bread

Category: Cafe in Indianapolis, Indiana

Address: 110 W Washington St, Indianapolis, IN 46204, USA

Phone: +13178228385

Opening hours

Sunday: 7AM–3PM

Monday: 6AM–7PM

Tuesday: 6AM–7PM

Wednesday: 6AM–7PM

Thursday: 6AM–7PM

Friday: 6AM–7PM

Saturday: 6AM–7PM

Reviews

B Wilson

Jul 5, 2022

This place smells wonderful because of all the breads and pastries. Their Agave lemonade is my favorite and that's the reason that I joined the unlimited sips club. They also have a great tasting decaf coffee.

Trey williams

Jun 29, 2022

This place sucks soooooooooooo sooooo bad ! It's horrible . We order from here everyday catering 10-20 meals and it has never once showed up on time , never once been ready upon arrival or has it ever been completely 100% correct after getting it back to our facility . Spent about $6,000 over the past year and we have never been satisfied not even once ! I get they are short staffed but we are putting these order in the system days in advance . As of today we have waiting 30 min so far in the lobby after confirming it would be ready at 9:30 . I have tried time and time again to relay to management that they should be quoting a more accurate time for pickup . Waiting 30-1 hour is just absurd and I can't even believe y'all are able to afford to keep the doors open . Extremely disappointed to say the least . Get it together!!!!!! Update: after waiting 1 hour and 3 min I finally retrieved our order . Was missing 4 of the 11 meals and she refused to speak with me and told me I was banned from her store . She was also arguing with 2 door dash drivers at the time telling them the exact same thing that she would get everyone's name and have a lifetime ban !? I wished the lady a better day and left the store to call corporate immediately! She is clearly having a bad day and yes they were extremely busy but this is a everyday thing with this location .

Jason Couey

Nov 14, 2021

I ordered dinner at 5:30pm. Limited menu and out of bread. How do you call yourself Panera Bread if you don’t have bread. Poorly managed and staff is rude. I don’t blame the staff because I only witnessed two people in the store. Probably overworked and under staffed. The bowl of soup that cost over 6$ was a teaspoon. Also when I ordered, they kept asking me if I wanted to order a drink. I don’t understand why since the drink machine did not work.

Taryn Sims

Jun 27, 2018

I wanted to love this Panera as much as I love all other Paneras...but this was just a sad experience. The line was incredibly long so I wanted to use the kiosk. Nope, the kiosks were down. Okay, so I did the "Order to Table" option on the app. Waited 25-30 minutes, still no food. Our friends that arrived 10 minutes after us and waited in line had already received their food. I went up to the counter to ask what was taking so long, and they asked what I ordered, as my name wasn't on the screen. Magically, the guy said my name was now the "next" order. Okay, great. Wait 5 more minutes and they bring the food to our table. I ordered a baguette as a side. Nope, they gave me an apple. They gave me this TINY salad - this is a half salad bowl and it's not even HALF full! Seriously? Not even remotely worth the $5 a half salad costs. It was gone in about 4 bites. I also asked for no cucumber, pickled onions, extra arugula - tons of cucumbers, no pickled onions, barely any arugula (or anything else, for that matter). Nothing was completed the way I ordered. We had now been there for almost 45 minutes and had a meeting to get back for, so I had no time to ask for them to remake it. After how long our food took in the first place, I couldn't risk it. The only reason I gave this location 2 stars instead of 1 is because the French onion soup was great. That, at least, lived up to my expectations.

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Questions & Answers

Does this place have drive thru?

Krissy b | Jul 18, 2018
brad johnson | Jul 19, 2018

No

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